Williamsburg Plantation — Hotel in Williamsburg

My family and I (owners) checked in for our annual visit on December 21-28, 2024. Upon check-in we were told that we had been "blacklisted" and they could not offer us any discounts, even though we were owners in good standing. It took us almost forty-eight hours to find out what it meant to be "blacklisted" as it seems that no one knew what it meant besides the staff member who checked us in. Our stay spiraled downhill from there. Our accommodations were neat and clean. However, the dishwasher did not work and was not repaired until late Monday afternoon, after three attempts. On Monday afternoon, after calling the extension given by the front desk (wrong contact), Owners Membership and Finance, we found out that it was because we needed to attend an owner's review, and they had made a reservation (without our consent) to attend. We had not planned on a "review" as these reviews are time consuming and we wanted to enjoy our stay. Needless to say, we wasted an entire day of our vacation. We checked out early cutting our vacation short. I am not sure, at this time, if we will be...

Great place to stay in Williamsburg. Good location to get to everything in Williamsburg (Busch Gardens, Water Country, Colonial Williamsburg and much more, including shooping), since very close to Hwy 199 and Hwy 64. Rooms are comfortable, with plenty of room and what you need for cooking and entertaining. Outdoor and indoor pools, plus other amenities for recreation around...

The room is fine. It’s been a month and I haven’t got my deposit back. They will say it takes 15 days. It’s been a month I called and now there saying 7 more days because of a glitch. Not to mention someone’s kid pooped...