I was thoroughly impressed with this hotel. As soon as I came in I thought 'wow'. I loved the design and architecture of the building and the garden. You feel like you are transported to another time and place in history (silk road). It is a clean and well maintained property. The location is excellent and you can get to the old town and new town easily. Many attractions are nearby also. The rooms are great! The bed is comfortable and you can tell that they have paid attention to detail. There are plug sockets in convenient locations. There are different room light settings and air conditioning. Similarly there is matching room furniture. There is a safe to lock away personal possessions. There is also a laundry bag if you require your clothes to be washed. I particularly loved the showroom. It was spacious and luxurious with a range of complementary toiletries. They clean and make up the room every day - something alot of hotels don't do anymore. The staff are very friendly and will go out of their way to help you. I would like to particularly thank the receptionist called Muhammad Aziz. For a fee I asked him to take me on a day tour of Tashkent. I recommend you do this if you want to see as much of Tashkent as possible. I can honestly say you will enjoy...
Read moreIncredibly friendly staff, accommodating and wonderful people. We had an accident, my girlfriend fell and broke her arm while walking around Tashkent. The hotel manager drove us to the emergency room, stayed with us as a translator until she got her lancet, visited several pharmacies with me to find all the prescribed medications and returned us home - because this lovely little hotel with a beautiful garden became our home for the next week until got a cast. And we were supposed to stay only one weekend.|Plus, it is exceptionally tidy, in a great location between the old and the new town, with an abundant and rich breakfast. I would recommend it to anyone, and we will be back here next year.||Let me try to sum up: the staff speaks excellent English, they will help with everything, from how to change money, how to activate a taxi app, where there is a good restaurant... They know everything. The rooms are clean, quiet, warm (after all, it's February). With all this written before, you may regret not being there already.|Greetings from Franjo and Melisa...
Read moreThis hotel was a great letdown, esp. after the excellent hotel in Samarkand.
The outside is grand, but the tiny cramped twin room was more like a laborer dormitory complete with cheapo furniture.
Cleanliness poor - tons of hair and gunk under the permanent rubber footmat in the shower, dirty carpet, found previous guest's dirty socks on the floor. Smelly toilet.
Seems to cater to naive western tourists with offers like a $20 ride to the airport (high end taxi is $3)
Breakfast has the usual local pastry choice, all tightly wrapped with plastic and cold. There is a microwave to reheat but inside has never seen so much as a wipe, gross.
Wifi virtually unusable.
Front desk is nice enough but very concerned with the impression the review one might leave. That concern might be better spent on improving the property (but I guess they don't rely on repeat...
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