Wink Hotel Danang Riverside — Hotel in Đà Nẵng

Excellent location, clean rooms, v good breakfast buffet spread and Value for money. I stayed at Wink hotel, Riverside for 4 nights with family. First of all the view from the room was amazing. Not only you see the Han river, dragon bridge but also Bana hills amd entire hill range from your bed, literally. If you have to chose between Wink riverside vs Wink city centre, always go for riverside. Location is superb. 10 min walk to Dragon bridge, 10 min walk to Vincom plaza mall, plenty of eating options just downstairs and lot of spas all around. Area around Dragon bridge and Yatch restaurant is quite happening and cool. Check-in/Check-out: Check-in was quite smooth and staff very courteous. They only give you one room card while in rest of the world you always get two room cards. For welcome drink they have 'Healthy lime infused water' which I don't like or recommend. They should go better proper welcome drink option.

The room: Room was clean and comfortable. Bed was large, comfy and with a stunning panoramic view of mountains, river and city. Bathroom was clean with all amenities although I would have loved to have broad round shower head with more pressure. Since we opted for a room with an extra bed, there was a nice bunk style bed which my son loved. Room also had a big couch which could also serve as bed. Beds and pillows were super comfy. Rooms are smartly designed so in a small cupboard area we had 10 hangers. I always love when hotel provides not just 3-4 but more hangers so it was quite convenient. We got steam iron immediately on request. Room had tea coffe, water bottle supplies, locker, hair dryer and 3 sets of slippers, again making it v convenient. There was a small desk and chair for work too. Overall room was excellent. Facilities: Reception is located at 5th floor amd has quite modern look. Key highlight of Facilities is rooftop pool and bar. At night views are amazing. Strongly recommended. At level 4 there is a quite a decent sized gym and also laundromat facility.

Breakfast: It was included in price. BBF spread was quite nice and elabirate. Even Pho was available in BF. Breakfast is served at level 5 reception area with nice views. On day 3 I discovered large coffee machine which dispenses delicious drinks ranging from coffees, mocha's, chocolate drink and really nice tasting tea too.

Price: We stayed during early Oct 2025 and had booked through Trip.com. A family room for 3 costed us SGD 133 per night which is very reasonable for the quality of hotel. We had booked...

Subject: A Note on Respect — From a Vietnamese Guest||I usually don’t write emails like this.||But today, something happened at your pool that deserves more than silence. After swimming, I forgot to return my towel — a small mistake I take responsibility for. What followed wasn’t a reminder, but a confrontation.||Two foreign guests chased me to the elevator. They shouted. They ordered. They insulted me — calling me “idiot,” “short,” like I was beneath them.||Let me be clear:||I would’ve returned the towel without being asked.||But I do not — and will never — respond to disrespect dressed up as authority.||I’m Vietnamese. I don’t wear a name tag. I don’t follow orders barked by strangers. I carry myself with quiet dignity — and I expect the same, especially in my own country.||This is not just about a towel. It’s about how we treat each other.||I hope your hotel reminds all guests — especially international ones — that respect is not optional. It is the baseline for human decency.||Thank you for your attention.||Sincerely,||Tran Van Hoc||||My response to Ali - Manager of Wink Hotel Danang Center||Dear Ali,||Thank you for your response.||You are correct: there is no pool at Wink Hotel Danang Centre. The incident occurred at your Wink Hotel Riverside - 351 Tran Hung Dao, Son Tra — part of the same brand, the same standards, the same promise of experience.||Let me be clear: I’m not seeking sympathy. I’m demanding accountability.||When a guest at your hotel is publicly insulted, shouted at, and treated with cultural disrespect by other guests, that is not a “misunderstanding.” That is a failure — of hospitality, of values, and of leadership.||Wink claims to be a modern, progressive hospitality brand. But brand values are not posters on a wall. They are what you tolerate — and what you don’t.||Therefore, I respectfully ask:||Have the two guests who insulted me — aggressively and offensively — been removed from your premises or banned from future stays? If not, what message does that send about who Wink chooses to protect?||This isn’t about a towel. It’s about dignity. And if Wink can’t protect its own local guests from verbal abuse on its own property, then what exactly does the Wink brand stand for?||I hope you choose to stand for something real.||I hope you choose to...

Subject: A Note on Respect — From a Vietnamese Guest

I usually don’t write emails like this. But today, something happened at your pool that deserves more than silence. After swimming, I forgot to return my towel — a small mistake I take responsibility for. What followed wasn’t a reminder, but a confrontation. Two foreign guests chased me to the elevator. They shouted. They ordered. They insulted me — calling me “idiot,” “short,” like I was beneath them. Let me be clear: I would’ve returned the towel without being asked. But I do not — and will never — respond to disrespect dressed up as authority. I’m Vietnamese. I don’t wear a name tag. I don’t follow orders barked by strangers. I carry myself with quiet dignity — and I expect the same, especially in my own country. This is not just about a towel. It’s about how we treat each other. I hope your hotel reminds all guests — especially international ones — that respect is not optional. It is the baseline for human decency.

Thank you for your attention.

Sincerely, Tran Van Hoc

My response to Ali - Manager of Wink Hotel Danang Center

Dear Ali, Thank you for your response. You are correct: there is no pool at Wink Hotel Danang Centre. The incident occurred at your Wink Hotel Riverside - 351 Tran Hung Dao, Son Tra — part of the same brand, the same standards, the same promise of experience. Let me be clear: I’m not seeking sympathy. I’m demanding accountability. When a guest at your hotel is publicly insulted, shouted at, and treated with cultural disrespect by other guests, that is not a “misunderstanding.” That is a failure — of hospitality, of values, and of leadership. Wink claims to be a modern, progressive hospitality brand. But brand values are not posters on a wall. They are what you tolerate — and what you don’t. Therefore, I respectfully ask: Have the two guests who insulted me — aggressively and offensively — been removed from your premises or banned from future stays? If not, what message does that send about who Wink chooses to protect? This isn’t about a towel. It’s about dignity. And if Wink can’t protect its own local guests from verbal abuse on its own property, then what exactly does the Wink brand stand for? I hope you choose to stand for something real. I hope you choose to...