Oikia - Morri Westlake Apartment Hanoi — Hotel in Hà Nội

I had a wonderful stay at this hotel! From the moment I arrived, the host’s warm and friendly demeanor made me feel truly welcome. The customer service was exceptional, and it’s clear that this is a well-run business by a dedicated and hardworking woman.

The room was exactly as advertised in the listing and photos—spacious, clean, and equipped with all the promised amenities. The bed was comfortable, the air conditioning worked perfectly to keep the room cool, and the bathroom was spotless.

The hotel also offers thoughtful extras like free filtered water, which was very convenient. I also appreciated the added security of the electronic lock at the main entrance, which made me feel very safe during my stay, despite this area is already safer than the city centre. The lift in the building was another bonus, making it easy to handle luggage.

I highly recommend this place to anyone looking for a comfortable and reliable accommodation option. Thank you for such a pleasant experience—I’ll...

I contacted them on messenger to see what was available. They started to be rude with me during communication when I highlighted the inconsistencies between what they offer on booking and what they are really willing to give you even if you book through booking.com.

They basically showed on booking a high floor flat on pictures, with a lakeview for 5.3 millions, but told me on messenger I have to pay more and if I book, they will give me something different, they will give me a second floor with different furniture... Which is completely unhonest and against booking policies. By the way, they were trying to rip off me of 250k for 8 nights... How cheap do you have to be to NOT provide what YOU display on booking.com listing just because you want an extra 30k...

Oikia Apartment is a great place to stay in Hanoi. The rooms are modern, clean, and well-equipped, making it feel like home. The location is convenient, with easy access to shops, cafes, and public transport. The staff is friendly and always ready to help with any requests. The building is well-maintained, and the overall atmosphere is quiet and comfortable. Whether you're staying short-term or long-term, it’s a solid choice for anyone looking for a reliable and cozy apartment in the city. Highly recommended for both...