Poseidon Hotel Nha Trang — Hotel in Nha Trang City

The hotel lobby is the area that best reflects its four-star status; it feels like all the money was spent here. Additionally, the security guard was very nice and helped carry our luggage. I booked a standard room type, but I was not satisfied with it. Firstly, the quilt was dirty and had stains. Secondly, the pillows in the room seemed to be stuffed with cheap fillers, as if they could be bought for the price of a cup of coffee. Thirdly, the showerhead in the bathroom was fixed, and if you took a bath with it in place, the water would spray almost horizontally (a bit of exaggeration). Also, since the bathroom door couldn't be completely sealed (not a flaw in itself), water would leak out if you took a bath this way. So you had to hold the showerhead in your hand to take a bath. Besides, the hotel's swimming pool is very small, much smaller than it appears in the pictures. The hotel breakfast offered a selection of all the non-sweet local fruits. They really put...

This is my first stay in this wonderful hotel in the center of Nha Trang. Great value for the price ! The large spotless room had a very comfortable bed.The staff was incredibly friendly and went out of their way to ensure my comfort. , diverse delicious breakfast buffet. Small but very well equipped gym. A special thanks to the hotel manager Thuy , she was professional, attentive, and welcoming. She ensured a seamless guest experience, handled requests with efficiency and kindness, and created a warm, hospitable atmosphere. Her leadership, especially problem-solving skills, and dedication made all the difference in providing an exceptional stay.The location is perfect, centrally located but just a short walk from the beach , will definitely be back and highly recommend this hotel to stay in Nha Trang PS. I left my expensive telephone charger in the room, and checked out, came the next day,they saved it for me! , what honest responsible people!...

Terrible Service – Do NOT Stay Here!

I strongly advise against booking a stay at Poseidon Hotel Nha Trang. My wife and I were considering this hotel for a month-long stay ($700), but our experience with their customer service was beyond disappointing.

We simply asked the front desk staff for a short tour to see the actual room we would be staying in, as well as the pool, gym, and other facilities. This is a completely reasonable request for anyone planning a long-term stay. However, instead of being accommodating or even remotely polite, the staff flat-out refused to show us anything. No explanation, no attempt to assist—just a cold and dismissive NO.

This is unacceptable service for any hotel, let alone one that claims to offer a quality experience. If they treat potential guests like this, I can only imagine how they treat actual paying customers. Avoid this place at all costs. They do not care about...