Chemist Warehouse Whitehorse Box Hill — Local services in Melbourne

I’ve been a loyal customer of Chemist Warehouse for years, but I am immensely satsified with the wide range of products, but especially with the outstanding service provided by the manager, Zoe Tang.

From the moment I stepped into the store, I noticed the bright, spacious layout, which made it easy to browse and find exactly what I needed. The store is always clean, well-organized, and stocked with the latest products.

However, what truly stood out during my visit was the level of service I received from Zoe. She went above and beyond to ensure my shopping experience was seamless. I had a few questions about a specific product, and Zoe took the time to not only answer my inquiries but also offer additional advice and product recommendations tailored to my needs. Her knowledge was impressive, and her friendly, approachable demeanor made all the difference.

It’s clear that Zoe takes pride in her role and genuinely cares about her customers. She handled every interaction with professionalism and warmth, making me feel valued as a customer. It’s rare to come across a manager who is so hands-on and dedicated to providing an exceptional customer experience. Zoe’s attention to detail and her willingness to go the extra mile really set this store apart from others.

The entire team at Chemist Warehouse Box Hill is excellent, but Zoe’s leadership and personal touch truly elevate the shopping experience. Whether you’re after a quick prescription refill or browsing for health and beauty products, I highly recommend visiting this store.

Thank you, Zoe, for making my visit so enjoyable—I’ll definitely...

Don’t go to this Chemy for prescription if you can. The pharmacists there are very indifferent and aggressive. I went there twice and found it wasn’t coincidental. The first time was a male pharmacist asking me very personal and detailed questions in the public about which part of body I got the symptoms. The prescription was obvious for a very private reason. The second time was today I got conjunctivitis and went to get a eye ointment. A female pharmacist told me she can’t give me the ointment. I have an obvious huge inflammation on my lid so difficult for me even to drive there. I told her I got the same symptoms last year and the doctor gave the prescription and recommended to use the same if I was in the same situation. After all the explanations of my symptoms and previous experiences, she still refused and suggested me to see doctor at 9pm when all stores are closed. I was lucky to go to Chemist in Doncaster and they gave me the ointment immediately. The people here don’t even care how uncomfortable my eye is and even hard to drive there. They won’t treat patients with basic respect and compassion. Avoid going there for any...

Very disappointed experience for this branch, been to this store at 4:45pm today, the Asian girl serving at counter has been extremely unfriendly and unhelpful!! I was been told by Tunstall Square staff that you guys have tommee tippee soother in stock and will do the price match for the my chemist price. However, the staff on duty today rejected my request saying they are selling the same price, I can't see the screen so I don't know if it's true. Anyway, I did another research on the bigw website, and asked for the price match again. She was finally accepted after all these extra efforts. Moreover, at the end. I was Asking for a carry bag, she told me it will be 10cents extra!!!??? I have been shopping in chemist warehouse for years and spent heaps and heaps money but I have never ever experienced a single time that I have been asking 10cents extra for plastic carry bag!!! I hope this is a new policy for all your chemist warehouse branches to save the environment, not just a SPECIAL treat from your Asian girl staff on duty today at the checkout counter around...