I purchased a 4-piece pack of fresh salmon at 4:39 pm. I was served by an Asian cashier in his 40s wearing glasses. The situation was a minor one, but I was shocked by the cashier's attitude and the way I was treated.
There was a customer in front of me who placed a divider before his purchase. I did the same, using two dividers to separate my items. However, when it was my turn, one of the dividers had been moved, and the cashier accused me of not placing it correctly. When I explained that I had placed the dividers and that one had been moved, the cashier responded aggressively, saying, "THEN IT WAS MY FAULT?!!!!"
I was taken aback by this reaction. No customer should be spoken to in such a manner. Even if there was a misunderstanding, the way I was treated was unacceptable. The cashier's offer of a refund, delivered in a sarcastic tone, only made matters worse. So disappointed with his service, no customer should be treated...
Read moreChatswood Aldi is hidden in the basement of Westfields. Parking tip is level 2 next to the petshop, down the lift. I've been an Aldi fan since the chain started in Aus and have followed the development of the brand. This is a review for Jordan the Chatswood manager who is one of the best managers I've encountered at Aldi Australia (I've shopped across the country).
Jordan offers friendly Aussie Shopkeeper vibes that is key to Aldi Branding that we see in the quirky advertising. He even helps customers load items into carts, this is a care service that is beyond what many other shop assistants offer. Jordan truly understands the Australian customer and is very popular with many local regulars.
Say Hi to Jordan when you're at...
Read moreAldi is an amazing store overall. But this one in particular is great. Sometimes there aren't a certain fruit or vegetable left on the shelves, BUT having worked in a supermarket myself, I know this isn't anyone's fault in particular. The staff here are very friendly, especially Benny, the muscley Cuban guy! Aldi always has SKINLESS chicken breast, rather than the skin-on breast fillet they have at Woolworths and Coles. It's a small detail, but it's important for my me and my health. Prices are always spectacular, I can come home with 4 huge bags full to the brim of food for never more than $80, which includes meats and nuts (the more expensive stuff. The amount of value that Aldi brings to customers is unparamounted. Well...
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