Lindt Chocolate Shop - Montreal Eaton Centre — Local services in Montreal

My friend and I are regular customers here at this store. Today at our lunch break, we decided to try the hot chocolate, but because we found the cups to be too large, and we did not want to consume that much chocolate, we asked if we could split a single cup in two to share. Their response? "We cannot give you two paper cups because we count our sales by the remainder of the cups." What an utter lie. I have never had a problem splitting a cup of hot chocolate in any chocolatier in the past. So disappointed with the poor customer service and appreciation of regulars. We'll be sure to avoid this branch from...

This is a great store to have in the Eaton center, it has a chocolate melting area to get hot cocoa that's on par with Juliette et chocolate.

Sometimes they have better deals then the stores so know your prices. Sometimes not.

However they do have some flavours that are not available in the stores and do chocolate from Germany directly like the mozart marzipan chocolate. Not sure of them have it, and i think i saw it in this one or the one in West Island, but it's pretty cool. I remember buying it for much more in Europe because of the euro and now you can get it here....

After a long time in renovation, I finally got to come into the new store. The menu had been changed to a TV menu. This new menu layout is hard to read, especially since it changes so fast that you don't have enough time to even figure out where to look. I tried to get help from the employee, but that was useless. After waiting for the screen to change 10 times, I realized that the prices for drinks were raised by about $2. I changed my mind and walked out. I won't be back. I found an alternative while you were closed, so I'll continue...