Boathouse — Local services in Saint John

Two weeks ago I requested the manager at the Saint John NB store ask the District manager to contact me. I was extremely disappointed i was not allowed to make a Christmas exchange with a receipt. I waited days and was not contacted so I filled out this form again days past noone contacted me. I them called the customer service line explained my situation and that the DM has Still not contacted me. She advised that wasn't acceptable and she would contact the DM and have her contact me. Another week has past and no one has called. I can't imagine having such poor customer service in today's marketplace. Obviously Boathouse does not care about their customers or their reputation. It is completely unacceptable to make so many requests and to have all of them ignored. Extremely...

for starters manager was very rude & gave me dirty looks making it uncomfortable to even be there, as well as telling me that i had been in the store for too long?!? in complete disbelief that there is someone like that even allowed to be running the store frankly, the people i had told we’re shocked! definitely lost some good customers as we will not...

I was there on 25th September around 6pm, since I would like get myself a Stanley tumbler.

The staffs are super helpful and friendly by teaching me the products they have. In addition, they are super patient to show me different colour and different sizes they have.

If you like to buy Stanley tumbler, this is the place. You guys...