Elegance Barber Salon & Spa INC — Local services in Toronto

I came here once before, I had a good time. The barber did a good job. Then I decided to come again when the guy who cut my hair last time was busy, so I decided to let someone else cut my hair (1st mistake). I told the guy what I want, "a taper fade." He's confused and asks for a picture. What type of barber doesn't know what a "taper fade" looks like? I quickly go into my phone, pull up a picture of a taper; he says okay. Midway into butchering my hair, he tells me he doesn't actually speak English. Why I wasn't provided with this information beforehand confuses me, but I give him the benefit of the doubt and let him continue. FML. This man continuously scrapes hair from the side of my head for at least 30 minutes, and then he just stops and asks me if it's good. This man didn't touch the front of my hair, so I have to pull out Google Translate to tell this man to shape my hairline. After a terrible attempt at shaping my hairline, he asks if I want to cut my beard. Like I'm going to let you touch my face after what he's done. In my 19 years of living, I can proudly say this is the worst haircut I've ever gotten. I would add a photo, but I can't post a photo this bad on the internet. Worst...

I went to get haircut told front desk i will cut my hair by Bert only because he has been my go to barber for 6 months i also gave 5 star review before also. But he wasn’t aware i was waiting for him (why keep a front desk for?)

When i instructed him how to cut my hair same thing i have been getting for 6 months mid fade reduce volume from top. Most of the time i was turn the other side i didn’t even see the mirror so I couldn’t even tell him that make the fade higher.

My fade was so low it didn’t even look like a fade. I asked him can he make the fade higher he could do that it would take 10 mins max. but he had other customers waiting for him asked me to come another day.

I didn’t even feel like arguing with him after seeing that haircut. Felt like he cut my hair as quickly as possible just to make a quick buck and send me away so he can attend other customers.

I understand I didn’t have an appointment but thats no reason to botch my haircut so you’re not late for the...

There is a barber that can’t understand english. I thought good barber doesnt need to know english. So showed him picture so that he understands. But my guy just destroyed my hairs especially with the fade in the back. Asked him to do light fade but completely wiped off existence of hair from the back hairline. Pushed hairline inside too much. He was farming on the backhair for sooo long as if he was searching something in my hairs. My trimmers got heated up but he was still ploughing my hairs. Worst haircut in my f life. After destroying my hairs he was asking about my facial hair. Yeah yeah I wont even let that guy touch my hair let alone my face even in my dreams. Money wasted...