The Pine Project — Local services in Toronto

I signed up for the 3-session adults program. It was about $300 total. The first session was spectacular and 5/5 stars. However, for the 2nd session I was sick. The organization has a strict policy indicating folks showing any covid symptoms at all should not attend, which I support. Of course, I did not attend. I was aware that there are no refunds but I didn't expect to get sick. I emailed the team and they confirmed that no refund could be given even though I was adhering to their covid policy.

A month later, the 3rd session comes around and of course I get strep throat. I didn't bother asking for a refund this time.

I understand and appreciate that they make the no refund policy very clear and obvious in their communications. They also are very clear that anyone who is even slightly sick shouldn't attend. The danger here is that someone would attend anyways, hiding their symptoms, so they don't waste $100 per session. I would appreciate if they consider at least doing partial refunds to prevent this from happening. I basically lost $200 for factors beyond my control and for trying to keep my peers safe...

In a world where we're all on devices for learning, work and entertainment, the opportunity to simply enjoy a "sit spot" in nature and notice what birds, trees and sounds are around you can get further and further away. The PINE project offers families a wonderful opportunity to re-engage themselves and their children outside and to truly learn to love the natural world around them. I've found the framework life changing and it's completely altered the way I parent and engage with my kids outdoors. For my kids, it has been really amazing to watch them grow into fearless, curious, engaged people who love being outside. Thank you to all of the PINE instructors who bring so much thoughtful preparation, engagement and excellent questions to...

Pine Project is hands down the best two weeks of our 7 year old daughter's summers in Toronto. Each day she comes home having learned a new nature game, having made an interesting tea from the local trees, having spotted an intriguing creature like an otter, a deer, or a paracan falcon, having carved a stick into a tool...the adventures are endless, and her confidence in nature has grown significantly. The counsellors are truly engaged with the kids and the environment around them, so are not sitting around, disenchanted on their phones. Pine Project is a one of a kind, stand out day camp experience that builds knowledge and confidence, and is full of fun and rain or...