Babes on Fourth - Baby & Children's Designer Clothing — Local services in Vancouver

I have been a loyal customer of this store for years. I make several large purchases a year. I have been trying to exchange a couple of piece sizes for a while but unfortunately I misplaced the receipt. I finally found it and was told I cannot exchange the sizes or get a store credit as too much time has passed even though both the store manager and the second attendant were very aware I have been trying to do the exchange for over a month now. The store system should keep copies of the receipts (this is the 21st century after all) but I was told the exchange would be done against receipt. I finally found the receipt but they have denied the size exchange - I wasn’t asking for my money back just trying to get the right sizes. Unfortunately, I will not shop at this store again and will start shopping for my favourite brands online, which have a way more reasonable and expedite exchange policy. I’m trying to support local business but this store makes it very...

I never write reviews but I had such a negative experience at Babes on Fourth that I wanted to post publicly. The woman working at the front desk (manager? owner?) was incredibly rude and made no effort to assist our small family when we visited the shop. She didn't greet us when we came in (despite us being one of only two customers) and made no effort to help my husband when he was interested in some of the clothes. She eyed us contemptuously the entire time we browsed. I am amazed that a store with such poor customer service is...

I was a little worried after reading some of the reviews, but my own experience exchanging a too small hat for our 3 year old was excellent. Elspeth the manager was very friendly and attentive, showing me all the 50% off sale stock for 3 year olds, helping me find a nice pair of overalls and t-shirt set, and a nice hat for very fair prices. Yes a fair amount of their stock are fancier, and pricier, but some are quite reasonable and its all very attractive clothing and worth a look, for formal...