I live in Washington and with the COVID I relied on delivery to my friend for cake and balloons on his 65th across the border into Vancouver. Yes, I missed the party :(( Coincidentally.....I had just placed an order for a cake (from a different business) to be delivered, and after a very convoluted attempt to order, was hung up on twice by the "crankster" customer service person there, and thinking no cake for friend..... Let's just say that when I emailed The Balloon Shop and made an order of balloons , that Cindy saved my attitude AND the day!!! She called me back right after I sent the order in, clarified it in detail, made some suggestions, and talked COVID with me......AND Cindy followed up with an email to let me know I had delivered this all on the day before my friends actual birthday. I intended to, but to have her actually care enough to ask...AMAZING!! Highly recommend The Balloon...
Read moreThe lady working at the store had a consistently rude attitude, she even rolled her eyes at me when I asked her if she could tie the balloons strong enough because they would be outside. I found her behavior to be highly unprofessional and off-putting. Additionally, I was disappointed by the lack of variety in balloons available at the store. Overall, it was a...
Read morethe woman on the phone was helpful. When I drove there, she remembered our conversation and was helpful in answering my questions. We used Balloon Shop for our corporate function and it was the best decision we made. The are so good in what they do. We have used others in the past, but from now on we will be using Balloon Shop for...
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