Be Like Us - Blu — Local services in Vaughan

I recently purchased a tracksuit set and was explicitly told at the time of purchase that I could return it by January 7th or earlier if needed. However, when I called the store to arrange the return, I was informed that they do not accept returns and that no employee would have made such a statement. This is frustrating because the store associate repeatedly reassured my sister and I during our visit that we could return the items if we changed our minds. I find this behaviour to be highly misleading and unethical. Don't bother shopping here.

Employees appear to be creating a misleading impression by informing customers that items can be returned without clarifying that such returns are only eligible for store credit, not a full refund. I specifically asked multiple times and was repeatedly assured by your employee that the return would be refundable as long as it was completed by January 7th. It is unreasonable to expect customers to search the store for the return policy when your employee explicitly stated otherwise. This lack of transparency not only leads to customer frustration but also undermines trust in the business. it is unethical and gives off the impression that the business is only looking...

Outstanding Customer Service at "Be Like Us"

I recently ordered from "Be Like Us" and although there was a mix-up with my initial order, the way they handled the situation was absolutely commendable.

They were eager to ensure that I was satisfied, offering a replacement and addressing all issues with care. It’s rare to see a business so committed to customer satisfaction, and it’s clear that "Be Like Us" truly values its customers.

Despite the hiccup, the customer service is excellent and their business practices are even better. I would highly recommend "Be Like Us" to anyone looking for a store that stands by its products and values its customers.

Thank you, "Be Like Us," for your outstanding service!

Just to edit and be as transparent as possible: If you order online and need to send return via mail they do not provide you with a return shipping label and you will have to pay to send the...

I purchased 3 mackage jackets from BLU (Vaughan Mills Location). They always surpassed my expectations by providing amazing customer service and they have the best quality stylish jackets. The team are very professional and helpful especially Alex.

I recently purchased a jacket (Mackage Glen) that wasn’t in stock. Alex and team made that transaction very smooth and fast. I received the jacket within a week. (Amazing)

Only store I would recommend to shop for Mackage jackets and high end products. The team go above and beyond to keep the customers happy. Keep up the...