McLennan's Island Meat & Seafood — Local services in Victoria

Why are there no prices marked on the hand picked selections?

The solution is put up a daily menu with prices. That way people won't be forced to trust the memory of your staff.

Customers/consumer rights are important. Your shop may be small, but that doesn't mean obscuring prices because you can't find a solution to a simple problem is fair to those of us who have smaller budgets to consider.

I've collected reviews of people who feel the same way. Obviously you're losing customers because no one likes sticker shock and most people don't like asking prices of every item that looks tasty. Fluctuating prices are a day to day occurance in business. Perhaps asking your providers for price guarantees is a way to go, or to stock less variety to make room for correct price listing. In 2023 I knew what I paid and chose accordingly. In December 2024 I ordered what I thought I liked, and did not like the final price. Oyama on Granville Island, Whole Foods, Thriftys... in fact, every food retailer I can think of lists prices (even gas stations).

Here's a very easy solution: Write on a permanent board the items you have. List the names, price per kilo, and place origin. Leave the board on outside of the glass or atop the display. It's a long display so make 3-4 boards with legible crafty font. Then, atop each selection of meat, make another permanent, but professional Helvetica or Impact Font that matches word to meat. This will allow us (the customers) time to mix and match and price orientate ourselves; your staff will then have more time to cash us out instead of having to answer questions about pricing.

I'm going to compile a larger list of reviews of people who share the same problems with your non disclosure of prices. I'll discreetly take a video of your long length of unpriced meats. These will be uploaded to municipal and provincial (and possibly federal) agencies whose tax-paid job it is to ensure fair market practices are looked after and that customer/buyer protection is adhered to. As if WestJet & AirCanada wasn't bad enuf; now fees are hidden in groceries.

Root Cellar, The Beagles 20 pints, Vessel beers, and every other store shows us their prices (even cheeses, though turned upside down - are listed, so I see no reason why your business (as cute and tasty as it is) shouldn't inform us ignorant clientele what an item may or may it cost.

You can keep the five stars. I'll keep my word.

Also, your multiple uses of 'are' should be...

Used to really love this place but it has gone downhill recently- the smell is absolutely terrible, last time I went it was so bad, THRU my KN95 mask, that I had to just walk out. I am giving 3 stars rather than less to reflect the fact that this place used to be 100% my fave, most highly recommended butcher. But they need to get back on top of cleaning protocols so that it doesn’t smell so foul.

I see the owner’s response below and I will say it has been a slow and steady increase in smell over the past 3 or so months, that has only recently become unbearable. I also used to empty grease traps at a fast food joint and it didn’t smell like this, this is the usual “butcher” smell turned up to 11. I have been going to this place since 2013 and it is a marked departure from the norm and would love to see it get back to normal so I can give it full...

McLennan’s Island Meat & Seafood is an absolute gem for anyone who values fresh, high-quality food and friendly, knowledgeable service. Their seafood is always pristine, from the perfectly portioned salmon and halibut to the freshest shellfish in town. The meats are top-notch, beautifully cut, and full of flavour, with great local and specialty selections. The staff truly care about what they do, they’re happy to offer cooking tips, recommend marinades, or help you find exactly what you need for your meal. It’s rare to find a shop that feels both premium and genuinely community-oriented, but McLennan Island nails it. A local favourite that turns every dinner into...