Douglas Dresden Altmarkt Galerie — Local services in Dresden

I had to return a foundation bought online, so i decided to go directly to store and return it. Once arrived at the store i approached someone available and said that i need another shade , she said OK, we went together to pick the shade , i showed her which foundation etc. Once i took the bill and the product, i realized i had another foundation in my hand and wrong shade...so , we decided my husband to go there and return it (explain the problem, the mistake she made), the lady was bothered, made a lot of faces, served him a gift card and send him away....If the employees are not available to treat nice their customers, or maybe they are not in mood for foreigners, then they should not work in such an...

I thought it was super cool, there's a lot of variety of products, I just remember going to look for the big Blush Happy by Rare Beauty and it was the small one so I didn't buy it, but the store was super cool, I liked it, there's a variety of products, the people who work there are very friendly and well, I've been several times and I don't need to buy anything, I mean, I can look and walk around and see all the products without...

I love this location for so many reasons however I sometimes wish the employees would approach me directly when I am having trouble rather than standing together and kind of pretending they don’t see me 😅 Other times when the employee has helped me they have always been kind! But I don’t want to ask for help when they seem to be talking to each other. Otherwise wide selection and excellent...