Reykjavik BSI Bus Terminal — Local services in Reykjavik

I’ve just been at the reception at the central bus station BSI and i’ve bought 2 tickets by using the 2 for 1 offer on Nova. I had a very unpleasant service from a redhair receptionist (ukranian or polish i assume by the accent). She gave the receipt but not the yellow ticket that i usually receive so i can also take the bus in my way back, i’ve asked her for the tickets and she said that they are not giving them anymore. So i went to the bus with the receipt and obviously the lady on the bus sent me back because the receipt was saying only “2 adults” . So i had to go back in and ask the redhair lady for the yellow ticket, i didn’t like her attitude, she was pissed and disturbed by me asking for what i’ve paid for 🤷🏽‍♂️ I’m willing to take her job if she doesn’t like it, I believe i could give a better...

There is only one food option here, and the layout isn’t the best. The automatic sliding doors open frequently on both sides of the small building so it stays pretty chilly.

The bathrooms also cost money (not a lot), and when I went there was no soap or paper towels. I’d recommend not staying here long!

We used the luggage lockers here while we waited for our airbnb to open up. There were some scooters outside the terminal that we rented to ride into town (only about a 5min ride), so that was convenient.

There are almost always taxis waiting outside, which we recommend using as they are less expensive than trying to use the Iceland-approved taxi app (which doesn’t work well at...

They have a policy about not telling people where the public bus stop is, claiming they don't know and that you have to look up the homepage of the public bus company, therefore they have read printed papers. It's ridiculous for me that the staff is not allowed to say "this exit to the left is the bus stop" and instead want the tourist to consult a general bus schedule homepage. It's just rude and they have that policy already minimum for...