GrandVision — Local services in Pisa

I recently visited your store in Pisa whilst on holiday. I could not compliment your staff member Francesca enough.( 18July) She was extremely helpful and honest in her opinions and helped us choose what was right for us. Our family ended up buying four pairs of sun glasses from her and her colleague ( apologies I cannot recall his name) but he was extremely helpful also. When we were leaving Pisa we needed to call a taxi and not being able to speak Italian, we called back into your shop to see if if they could help. Francesca was so kind and arranged taxis for us. Excellent staff, excellent service and beautiful glasses.Could not recommended highly enough. Thank...

Very nice people there. One screw on my glasses suddenly fell out and the left side of the frame was open, I temporarily secured it with a bandit, when I past by this store, I stepped in, asking if they could help me to put the screw back in, the lady working there happily helped me to put it back. plus! She noticed one of my nose pad is also missing, so she put one on, after this, she clean my glasses thoroughly . And she did all this for free! I am so impressed and grateful. She saved my day! I will definitly be their loyal customer if I...

Screw fell out of my glasses, went in and asked if they could put a new one in. The female member of staff, who spoke great English, said yes and said there was no charge. Done there and then. Absolutely fantastic, very pleased,highly appreciated and highly...