Yamada Denki — Local services in Hiroshima

Yesterday, I visited this store to purchase a Seiko watch. The attitude of the staff was extremely unpleasant, perhaps because I am Vietnamese.

Firstly, at the watch counter, there was no one present, so I had to ask a nearby cashier to call someone. While she did assist, her demeanor was very cold, and she didn't bother to inform me about the waiting time. Okay, it was not a big deal, just not as friendly as other places, nothing much to say here.

When the staff member arrived for consultation, I decided to buy the Seiko SBDC147 watch and requested them to adjust the strap to fit my wrist. They mentioned it might take 20 to 30 minutes, so I told them I would grab a meal and return after an hour. Upon return, I inquired about the payment method, and the staff was enthusiastic in advising me on the warranty.

I decided to double-check the watch and discovered a small scratch on it. When I asked the salesperson, they denied seeing any scratch. It was perplexing, and after a while, they suddenly changed their attitude, stating, "you don't need to buy it anymore." I was genuinely shocked by this behavior, especially after a year of living here.

Subsequently, I visited another store and was pleasantly surprised by the difference in service. They were more attentive, and adjusting the strap took only about 5 minutes. I am concerned about the quality of service and the attitude of your store's staff. I have no intention of returning for a second...

Large multi-floor consumer electronics store with all types of products. Staff was very helpful and friendly. I purchased a few boxes of Sony MiniDisc which are now in limited supply as Sony has discontinued the product.

This store also has a very impressive new-stock selection of other legacy recordable media (CD-R, BD-R, DVD-R, and even cassette!)

Staff were also very helpful to assist with my tax-free purchase as I am visiting from Canada. I will visit this store again next time I...

I literally traveled from Fukushima to Tokyo, Nagoya, Kyoto, Osaka etc. to find a Nintendo Switch. Finally ofund it here in Hiroshima. The staff was quite nice and they even spoke English to us and offered the Tax-free service even though it's not advertised anywhere in the store & on the Japanese website to track Tax-free stores in Japan. The place is quite big and have a lot of stuff, especially...