Edion - Kyoto Kawaramachi Main Store — Local services in Kyoto

Avoid this department store. There’s so many other better ones that exist in literally any city. The biggest issue is 95% of items you can not try. Phone cases? None out of the box. Headphones? Sure you can try them on but you’re gonna have to imagine the music (if they’re event powered because some aren’t so you can’t even test the active noise cancellation).

Imagine if you wanted to buy clothes, but they said you can’t try it on, you can’t hold it up against you in the mirror, would you buy it?

There’s a reason why this department store is mostly empty. Nobody wants to shop here if you can’t even test anything.

Stop being stingy and have example products for people to actually see and maybe more people...

I was only browsing for a new laptop with the thought of upgrading some day soon. Compared the prices here to a few shops down the street and found better deals here.

The employee recognized me from my first stop here browsing, was friendly and proactive about finding the right computer for me.

Everything went smoothly and from arriving at the department to leaving the store took about 20 minutes. Staff are efficient and clear on making sure you know what device you are purchasing and making sure it’s what you need.

Would recommend a stop by this store for any of your...

I’ve seen many negative reviews about employees’ behavior, but I believe a lot of these complaints are exaggerated or even made up by customers. Today, I purchased a product worth around 50,000 yen, and the cashier was incredibly kind and helpful. They provided detailed information about the product and ensured I had a smooth shopping experience. It’s unfair to write misleading comments that could cause trouble for such hardworking employees. They spend the entire day serving customers, yet some people remain arrogant and...