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My wife and my daughters visited this shop last weekend because they knew I loved spicy stuff and wanted to get something for me. Maybe its because my wife was with my daughters, the male staff ignored my family totally. Instead, he served tea to an elderly couple whom came in later and the couple was actually surprised why my family was not served first.
Just remember this, if you can't treat every customer who comes into your shop the same and appreciate them for coming, then I'd suggest you rethink your strategy going forward. Kyoto will never be the same as before! You will see more local people compared to foreigners for a long while so it's time to change your mindset.
Well, I know I'm never going into your shop...
   Read moreWas treated absolutely terrible by one of the older guys working, which is uncommon in Japan in my experience. I get that there can be a language barrier, but there was not even an effort to try and help. These products can also be found at any other spot (even groceries, which we found out after). Save yourself...
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