Matsumoto Kiyoshi — Local services in Narita

Matsumoto Kiyoshi in Narita Airport’s Terminal 1 (post-security) is a solid, if crowded, drug store option for last-minute needs, small gifts, or quick snacks and drinks. The space is tight, but the staff are polite, the products are reliable, and the convenience is undeniable. 3/5.

Full Review: Matsumoto Kiyoshi (薬 マツモトキヨシ 成田国際空港第１ターミナル店 ※出国手続き後エリア) inside Narita Airport’s Terminal 1 is one of those places that perfectly captures the essence of Japanese efficiency and courtesy. While far from spacious—and perpetually packed with travelers from around the world—it serves its purpose well. Whether you need a quick dose of medication, a last-minute skincare product, or a small box of Pocky before your flight, this shop has you covered.

It’s not a place for a leisurely shopping experience. The aisles are narrow, the foot traffic constant, and the sense of space virtually nonexistent. But given its location in an international terminal, that’s to be expected. What keeps it from slipping into mediocrity is the quality of its products and the reliability of its staff—both staples of Matsumoto Kiyoshi stores across Japan.

You can also find Japanese beauty products, snacks, travel-sized essentials, and even souvenirs—all neatly arranged despite the spatial constraints. The customer service is world-class, polite and efficient even under pressure. Prices aren’t the lowest, but given the convenience factor, it’s a fair trade-off.

All things considered, Matsumoto Kiyoshi Narita Airport is a good, dependable option for travelers needing something quick before boarding. It may not impress with its size or comfort, but it earns its place through reliability, service, and sheer usefulness.

Final Verdict: 3/5. Functional, busy, but undeniably Japanese in its...

Even though it's a Pharmacy/Drug Store ... It's more like a convenience store selling all sorts of stuff/things you need for a 2 - 3 hour layover/transit. ¥100 - ¥ 120 for a bottle of water/tea/soda is cheap! The store also sells snacks and souvenirs. A great 👍 store given that most of the restaurants and stores are closed because of...

This is my first time buying things at this store. Store location is after the immigration process. The sales clerk did not ask whether my plane is transit or not. She also did not pack my hair tonic in sealed plastic bag. Custom officer in Changi Airpot had to throw it away on the transit. So i paid for nothing. So...