IF YOUR A FOREIGNER PROCEED WITH CAUTION. Came to this location on May 30th around mid afternoon. The young man working the 2nd floor, lanky, black shirt, incredibly rude! I noticed they carried my shoe size in some styles, so when I asked if he had a 10 1/2 with out even checking. Yelled at me saying No BIG size, TOO BIG, SO BIG. You can tell he was getting a kick out of it by the smirk on his face along with his friend who was unpacking boxes near the stairs. He wasn't acting that way towards anyone else but me.
As I was leaving, on the 1st floor I saw some sambas and asked another young man and he completely turned my experience around. Running up and down the stairs getting different styles because guess what they had my size in multiple styles! I wish I caught his name but I really appreciate his help and professionalism.
ABC marts have multiple locations. You can try your luck here but I suggest going to a more...
Read moreDo NOT buy here. Staff is very unhelpful if you don't know japanese and prices are expensive inside store (better buy online). I bought some expensive sneakers there. After about ten minutes of use one of my toes started bleeding. I went to the store to return them. The staff just repeated "no return" over and over again. I tried to explain the situation (even used google translator) but the answer was the same. I understood that the shoes were already used, but what really bothered me was that they didn't even care to understand what I was trying to say. I don't recommend buying here unless you...
Read moreGO TO ANOTHER BRANCH NOT IN UMEDA
Worst experience in ABC mart of all branches I’ve been, if you’re foreigner they are not helping to find your size.
A staff kept my shoes with himself around the store, I thought he was finding the shoe size for me but turned out he skipped me with a few customers who speaks Japanese only obviously, I’ve waited long enough and asked if he could find my shoes l, he said ‘SORRY, find another staff’…
That shoes was nice but unfortunately the staff is not helpful at all.. so I didn’t wait as I don’t have much time for not...
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