MEGA Don Quijote — Local services in Tokyo

overall was staying in Japan for 10 days thinking 10/10 about japan, but suddenly only this young racist guy in tax free counter on 18 Feb at about 7pm ruined all my point of view, i was paying for my stuffs for my last day there, and the guy act so pissed and annoyed when our stuffs was too much maybe? (5 bags for 5 persons stuffs lol) I gave my passport and my credit card, he just pulled his credit card, showed me and said "name same name same". of course i know my credit card must match my passport, only the problem is my name was not carved on my credit card, but indeed that credit card is under my name (it just i don't know my name must on carved on the card). ok if he couldn't speak english that's fine, but not with that attitude if he couldn't explain to me clearly, then he point the statement rudely on the table with korean words (i'm even not korean bro, such a racist)

if he doesn't feel like to work that have contact with guest, then just work otherelse with noncontact with customers.

anyway all the others staffs then i encountered were nice and also helpful, place was...

The store itself is big enough with good variety of things to choose from. However, the behaviour of the guy manning tax refund counter was really uncalled for. The way he asked for our passports was rude. After he was done with our passports, he simply threw them on the table without saying a word. When it was time for payment, he push the card device to us, without saying a word too. I assumed it was contactless payment, so I tapped my card on the device. He "sighed" and mumbled something with no intention to correct me.

Same bad experience happened to my brother with the same guy, on the same day. The staff kept clicking his tongue throughout as if he was disgusted serving us. When asking my brother to input his phone number as part of tax refund process, he said it rudely to my brother, with the annoyed tone. This guy should be re-trained, or just fired.

I give 2 stars for other staffs who were very kind to us, giving us positive experience...

MEGA Don Quijote Omori ...Tokyo JAPAN

Large MEGA store within walking distance to Omori station. MEGA Don Quijote is open till 3 AM seven days a week. (8 AM open)

I arrived 20 minutes before closing to pick up produce. My first impression was very positive as a diverse section of produce was readily available (even) at this late hour.

The store is very large by anyone's standards and enormous by JAPAN standards. You will find most of what you're looking for and more... I could have spent a very long time here shopping. (Was) Very pleasantly surprised by the vast inventory of products...

Picked up Soy Milk, Vegetable Juices and a vast array of Japanese greens including Spinach. My visit was abbreviated however due to the closing hour. ...Would visit and shop here again for sure...

I do highly recommend MEGA Don Quijote, for your shopping needs. The location is also TAX free, ...for Foreign Nationals. Power...