Mybyte store — Local services in Tokyo

Bought a used laptop here, the price seemed reasonable, if a bit high for the used "junk" that it is. The (I assume) owner reassured me that everything had been tested and it was in good working order (though they only give a guarantee for one month) and even discounted the price. He also gave me a messenger contact if I had any problems. Well almost right away the battery had problems - wouldn't hold a charge (it even went down to almost empty in the few hours it took him to install the OS - his explanation - "installing takes a lot of energy"). I took it home and it still couldn't hold a charge. No response to my messages and don't expect one before the "guaranteed" month is over. I guess once they've got your money they can afford not to care. Buyer beware. Edit: to the owner's response - you simply ignored my messages. Can't say you didn't see them when you personally added my contact to your messenger. It's very rich of you to say the battery is not covered now when you were saying the whole thing was covered when you sold it to me. If that wasn't the case you are selling me junk and the price should easily be half what I paid or less, because getting a new working battery will cost at least...

I recently visited Mybyte store and was extremely impressed by the level of service I received from the owner and the support staff. From the moment I walked in the door, I was greeted with a warm and friendly smile, and the staff went out of their way to make sure I had a positive shopping experience.

The owner took the time to listen to my needs and helped me find the perfect laptop for my needs, offering valuable insights and recommendations along the way. The support staff was also incredibly helpful, answering all of my questions and helping me with any technical issues I had. They had a very competitive and resonable price compared to others around the place.

Overall, I had an excellent experience at this laptop store and would highly recommend it to anyone in need of new/used electronic gadgets. The owner and support staff truly went above and beyond to provide excellent service, and I am grateful...

cheap, friendly staff give you more discount, but you need notice to the imei or SN number when the staff give you the receipt, my worst experience in buying gadgets, I lost 1 cellphone that I bought in this store in Japan but I can't find out the imei to track it 😢, because u need imei and serial number to tracking...