The Gift - Christchurch Airport — Local services in Christchurch

I purchased a Moana Rd handbag satchel from this store some time back. Unfortunately over time one of the magnets that held it shut stopped working. Next time I was in Christchurch I went to the store to enquire if anything could be done. The initial response from the shop assistant was unsatisfactory. However, I persevered, contacted the shop manager, Nicky, and within 24 hours it was sorted. Excellent customer service from a store within the airport who could have easily adopted a different position, especially given that I no longer had the receipt. I commend the customer-forward approach from...

I recently bought a small print from the shop and a few days later wanted to buy another to send as a gift.I was helped by Nicky who couldn't have been more gracious and efficient with the details and transaction.Love browsing here when flying- always little treasures which they will gift wrap...

Amazing store with wonderful customer service, special thanks to Nancy for attending me and she is such a lovely lady with beautiful smile that makes you feel so comfortable talking with her...I loved my products and very good quality! Seeyou...