Event Cinemas Westgate — Local services in Henderson-Massey

Myself and my wife visited westgate events cinemas for jailer movie on the 11th August night show 8:30 pm, the ticket check dint have a bar code reader and was diverting everyone to the counter to grab the tickets, when we went to our seats, we saw an absolute mess all over the place, I went back to it the ticket checking guy and asked him to to provide us any other available seats, he ran inside and bought some type of a spay cleaner and again stood near the counter and promised me, he would come and clean, but I waited all through the movie and never happened, i felt like sitting in a trashcan and watching the movie, if yourll can't clean the seats properly, please inform this on your website so we can book our tickets elsewhere. Am seriously unhappy with this incident, I wanted to watch a movie after a stressful week but the movie plan increased my stress level further more. No one pays for sitting in unclean place. Ive attached my tickets for your reference. When I came out of the movie it was already late and I couldn't find anyone in the counter. Horrible experience, really regret watching movie there,...

My high school friend and I went to see the movie TINA. Tom served us and told us about the Events Cinemas app that would make purchasing movie tickets a whole lot faster and easier; I appreciated the great banter about back in the day when you had intermission halfway through a movie to allow you to go to the toilet or go and buy more food/beverage. You were awesome, Tom👌 thank you for your engaging customer service today. I appreciate you 🫶

A special mention to the lovely Anna, Bula Vinaka 🇫🇯 (Fijian greeting, it means "Hello or Good Health/Life" Thank you for sharing, that if other people are not sitting in the designated seats that they paid for in the cinema, we can inform a staff member and have it resolved. A very helpful tip.

Thank you, Daijahn 😃 for the exceptional customer service experience yesterday. You helped me sign up as an Events Cinema member and it automatically gave me access to 10% off my movie ticket and any foods/drinks/ice creams I purchased. I appreciate all the discounts and perks available, especially nowadays when going to the cinema is a treat. I...

My local and nearest cinema. Ample parking day and night. The cinema itself is usually quiet, there's never a long line every time I go there. Inside there is a bar, seating area, and a Timezone play area with plenty of arcade machines to keep one busy while waiting for the cinema to open. The building and inside is a bit dated, but overall if you're looking for a pretty quiet cinema then look no further than this. I do strongly recommend you book your tickets online to avoid waiting in line. Tickets are cheap too at $10 each for adult, and if you're booking online, add $1.35 on top of that for the booking fee. Please note that the booking fee of $1.35 is for each ticket purchased, so if you purchase 2 tickets, then the booking fee is $2.70, 3 tickets is $4.05...