Lovely experience with friendly staff and a very relaxing treatment, so much that I did opt to purchase one of their packages for use in future. If I had to be critical, I would note that the ‘sales pitch’ for the packages was given to me right as I was settling into the relaxation/nap room which was a bit off putting as it takes your mind from the nice relaxing treatment you’ve just had and changes the energy you’re bringing into the next part of your experience to being asked if you’re ready to spend a couple/few more hundred dollars. Tell the customers about the packages & leave the info in the room for review/post experience purchase instead of putting them on the spot maybe. Additional small feedback would be to change the configuration of the table where they put the nice little snack plate they give you as you are seated in this huge comfy reclining chair, potentially with your huge baby belly, but the plate is placed on the far side of the table with all these decorative items between you and the plate and reaching over to it is quite a struggle. Again, lovely experience overall and these are just minor, easily remedied points. Looking forward to our...
Read moreI am extremely disappointed in this company. We purchased a voucher for my pregnant sister and when she booked she was notified and placed on hold due to covid. She called and was assured she would be looked after and get her massage in future, there was no mention of expiry dates. When she got pregnant again she called to rebook, but this time told by a different lady her voucher had expired and pretty much told “too bad, too sad”. This is disgusting, to treat a pregnant and hormonal woman like this is beyond horrible.. they've now taken our money and not provided any service after saying don't worry we will look after you after THEY cancelled. She is due to give birth in two weeks so its pointless to extend if they choose too. I would not recommend this company to anyone.. they've upset my pregnant sister and wouldn't want any other woman treated the same!!! They’re more than happy to take your...
Read moreVisited the beautiful Belmont location today. Hands down such a beautiful, welcoming, calm environment. I was greeted by a friendly receptionist and offered a drink before going in for my massage. I was lucky enough to be gifted a voucher that I could use towards any service. Today I am 38.4 weeks pregnant. I have never had a massage before, I was very nervous at the start but my therapist Richel was ever so friendly and supportive through my “Birth Preparation Massage” always making sure I was comfortable and the pressure of the massage was pleasant and divine - I felt so comfortable that I ended up having a well needed rest. I’m happy to say I will be coming back for a postnatal massage after baby is born and will definitely be passing on the gift I received to my friends who will be expecting in the future. Thank you so much ! 100% recommend for all levels and stages...
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