Da Hua Supermarket — Local services in Kaipātiki

I will give less than 1 star, if the system allows me!

I bought food in packaging in Northcote Da-Hua by mistake. The next day, when I went back for a return or exchange, I was told by the cashier that they weren't accept teturn or exchange to any food they've sold, unless the food itself is faulty or mouldy?

Please choose very carefully when you shop there! DO NOT go shopping at Northcote Da-Hua, unless you have to! Plus, there's Tai Ping supermarket beside it!

They are very different from mainstream supermarkets like Countdown, New World or Pak N Save! I never had any problems return or exchange food these supermarkets, as long as the packaging...

This is the worst store ever. I wish their is a negative rating clearly 1 was understated. The staff are very rude and have no idea of customer service. I went to the North Cote Store for grocery at 18:44 on 10Aug2019. One of the staff name Pan tried to force customers to buy their shopping bags and was very rude and intimidating. When I tried to report to the manager about this, she told me: my manager won’t care about it. This women must have no idea of what the customer service is and ignorant about New Zealand consumer law. You do not force customers to buy the stuff they don’t need. Please stay away...

1. I do regular fruits and vegetables shopping... prices are fair compare to other places...

2. Staff needs to improve customer services... They hatdly smile and are welcomed...

3. Cleanliness is good ....can be improved time to time....

4. Ample parking... enough products to select from...

I will go again but if I find a better place would definitely...