Zambrero Cuba St — Local services in North Island

If you want a place that can cater for your team lunch, don't go here. Utterly useless!! Made an order for a specific time, with several hours notice. This was a time critical order for a scheduled day. Order wasn't ready for a whole hour after the confirmed time. Useless! Also, didn't care that it was urgent after waiting a half hour after the confirmed time.

In response to the reply from the owner below. It was not a 30min wait. We ordered the food for 12.10 pick up, arriving at 12pm to standby. We left with the food at 1pm. We ordered the food via your online ordering system at 9am, receiving the confirmation that the order would be ready at the designated time, at the time of purchase. If you only got the order at 12pm, I suggest looking at your ordering system. It should not be the customers responsibility to reconfirm an order after making it via your own ordering system and receiving confirmation. Do you suggest customers ring you when they've made an uber eats or deliver easy order? I doubt it. This was via your own ordering system! There were 23 things. 8 burritos, 14 bowls and a couple of quesadilla's. An hour to make all those is unacceptable. Our runner didn't double check the bags when he left and got to our meeting to find there was no cutlery in the bags, so had to go out again to buy some. Do you usually send people away with take away meals, that you need a fork for, without cutlery? Looking at your other one and two star ratings it looks like you don't take much...

Ridiculously stingy burrito bowl delivered via Uber eats. Was over $20 due the addition of a tiny spoonful of guacamole. The bowl was 3/4 shredded lettuce consisting of the outer dark leaves that most people take off and throw away. The last quarter of the bowl contents was a tiny amount of meat on top of a tiny amount of rice with a tiny amount of grated cheese. There was supposed to be three kinds of salsa but these were in the most minuscule amounts they did hardly anything to flavour the mountain of undressed, tough lettuce. I was starving when I finished. I know inflation is pretty bad right now but this was a joke. The worst Uber Eats experience I’ve ever had and it had nothing to do with...

Firstly, service was unfriendly and had to call out to be served. This for a start was dissapointing and extremly rare in this day and age. Also, we requested chicken and instead received lamb. Did not feel welcome at all. Overall could not have asked for worse service

Food was very covered and as seen in the images a lot of the produce was old and avocado was actually brown. Iceberg lettuce was also wilted and at least 3- 4 days old. Atmosphere was good, tidy and clean and a lot of good spaces to sit down and eat. Food was actually fine , the chips and dip were 💯. All of the food was good, just dissapointing that the service and some of the produce...