FantasyWorld SM Megamall — Local services in Mandaluyong

Visitor Experience Feedback at Fantasy World

It’s one thing to ensure guest safety and hygiene, but requiring even guardians to purchase socks — when we’re not joining the play or activity areas — is plainly unreasonable. Guardians are there to supervise, not to participate.

Such policies feel less about safety and more like forced upselling. For a theme park that prides itself on imagination and family bonding, it’s these little details that can make the experience feel restrictive instead of magical.

Fantasy World has so much potential, but I hope management reconsiders this approach. A guest-friendly policy should focus on enhancing the experience, not burdening families with...

My daughter enjoyed here, but the staff are quite not active and alert. My daughter ran away and passed through the gate while I was settling payment at the counter. No one among the staff followed my daughter inside to supervise until I finished the counter transaction. She's only 2 and too active so I took her to this indoor play area, because aside from me, I know there will be other staff. The PLAY AREA is great for children but only NEED an ACTIVE AND...

The fantasy world in the Philippines is a fantastic playground for kids. When my family and I visited during our one-month vacation, my son just couldn't resist wanting to play here. The experience was truly enjoyable for him and the staff went above and beyond to make our visit...