Emporio Souvenirs Barcelona — Local services in Barcelona

An incalculable disappointment I was served by a mother and her daughter who seemed like the owner, treating people very badly. They talked to me terribly. Besides, they did not speak any language other than Spanish. I think that in a tourist store at least they have to have someone who speaks English and has minimal education. I wanted to buy pearls, but I decided not to. I'm not going to spend my money in such an ugly place. There are more stores around where they treat you much better. If you want to sell you should educate...

맞은편 서양인들은 컵 하나 샀다고 뽁뽁이 포장을 해주지만, 우리는 접시를 여러개 샀는데 뽁뽁이 포장없이 대충 종이로 돌돌 말아서 테이프도 성의 없이 붙여줘요. 이렇게 틈이 보일 정도로요!! 직원에게 항의했지만 모르겠다고만 하고 보스도 이유도 없이 안된다고만 해요. 불친절하고 뽁뽁이도 없이 대충 주는 기념품 가게는 난생 처음이네요 번창하시길 ㅋ

Western customers on the other side bought a single cup and got it carefully wrapped in bubble wrap, but we bought several plates, and the boss just loosely wrapped them in paper without even properly taping it—so poorly that there were visible gaps!

When we complained to the staff, they just said they didn’t know, and the boss simply refused without giving any reason. I’ve never seen such an unfriendly souvenir shop that doesn’t even bother to use bubble...

AVOID. Fui, compré un collar (Swarovski) y no me dieron ni ticket (que necesitas por si lo quieres cambiar, aunque no sea ahí), ni el impreso de fecha de garantía (fue a MANO), y al salir y ver la caja mal, decidí devolverlo. Me dijeron que no, pedí una Carta de Reclamaciones, me dijeron que no me la daban. Llamé a la Policía, como se debe hacer. Y ellos respondieron con un "nosotros también, porque llevamos 20 años aquí". Le dije que yo 34, y mi abuela 80, si jugábamos a eso. Mañana el collar estará en otra tienda oficial, just in case, además, ahora me recuerda a una...