La Cachapera | Restaurante Venezolano Barcelona — Restaurant in Barcelona

I recently dined at La Cachapera in Carrer de la Marina, Barcelona, and my experience was a mix of highs and lows. While the food had its moments, there were certain aspects of the dining experience that left much to be desired.

The most notable issue I encountered was the lack of clarity surrounding the menu of the day. It was frustrating to find that the menu did not specify which drinks were included, and there was no mention of the dessert options. To get this information, I had to inquire with the staff. Apparently, the dessert choices were limited to quesillo or coffee, and the drink options included soft drinks, water, or "papelón con limón." However, more variety in drink choices, such as "chicha" or juices, would have been appreciated. This lack of clarity should be addressed beforehand to avoid inconveniencing diners who expect complete information on the menu.

The service at La Cachapera was, at best, just "okish." While the staff was generally friendly, they seemed somewhat disorganized. It took an unusually long time for our dessert to arrive, and when it did, there was confusion over our order. Supposedly, if two people were dining, the restaurant allows for a switch from quesillo to "tres leches" to share. Unfortunately, this condition was not mentioned on the menu, and it also appeared unclear to the staff. A more explicit communication of such conditions and better coordination among the staff could greatly improve the dining experience.

On a more positive note, the cachapa I ordered was quite enjoyable. It was well-prepared, flavorful, and a testament to the culinary skills of the kitchen. Despite the menu-related issues and service hiccups, the cachapa was the highlight of the meal.

In conclusion, La Cachapera has its strengths, particularly when it comes to the quality of their food. However, they should work on improving the transparency of their menu and the overall service experience. Clear communication of menu inclusions and better staff coordination would make a significant difference. If you're a fan of cachapas, it's worth a visit, but be prepared for some service...

Avoid! Never got to try the food as the staff were so rude :(

We tried to dine here on a quiet Monday and while taking our order we asked the staff about their drink options they were not patient as our Spanish wasn't 100% up to their standard.

After waiting 15 mins for our drinks ( the place was empty besides one other table by the way ) we attended to get the attention of the waiter that took our order and he ignored us. We then tried asking the bar staff directly and it turns out the drink order was never submitted....

Then after the first staff member served our drinks he asked us what our problem was and while explaining ourselves, his manager Marcos stepped in. He listened to us but rudely said our Spanish was bad and just to stick to English.

At this point we had enough and paid for our drinks and left. We attempted to pay for the food that was still being prepared as well but at least they refused to accept that.

I know people can have bad days and we weren't looking for special treatment but if you treat people rudely for trying to speak your language and refuse to resolve the conflict while also laughing at your customers this is unacceptable.

I would say avoid this place unless you are prepared to deal with rude staff or communicate using sign language or morse code or something as what ever attitude problem they have isn't worth it...

Food was amazing but the waiter (Venezuelan) tried to pull a viveza criolla onto me (another Venezuelan), probably because we were a group speaking only in English.

Viveza criolla is Venezuelan slang for when you try to take advantage of other people because you think you’re slick.

When we ordered the check, he came to us with the PoS machine, asked us if we wanted to pay all together or separate, told us how much it was, input the number in the machine and brought it forward to the center of the table like “pay”.

I stopped him right there and (in Spanish) told him that I wanted to see the check first, the physical paper, before paying.

He then printed it out from the PoS machine, handed it over to us, and to my surprise, he was adding a markup to the price he had input in the machine in comparison to what the actual final price of the check was.

It wasn’t much so I think he was just trying to add his tip there without us realizing it.

So the moral of the story here is: ask for your check at the...