I really hate to leave this review but I’m so frustrated. I bought 3 studs from this jewelry store a couple of years ago - they were very expensive but I loved that it’s ethical and I loved the minimalist design. I figured it would be worth investing in these pieces for life
Within a few months, the backing of one of my studs fell out just in daily life walking around the city, so I lost one entire stud (so, worth a few hundred euro). I wrote in asking if there was anything she could do and she offered a discount but I figured I didn’t want to pay that much and just let it go as a fluke, and I let my third piercing close.
A few days ago it happened AGAIN just wiping my face dry after a shower. Luckily I found the stud but lost the backing and now have to replace it with another. I just don’t think this should be happening to these pieces, considering how much they cost! My cheap studs I got from when I pierced my ears originally lasted me 20+ years without this happening so I’m just really disappointed and wish I didn’t spend all that money on...
Read moreWe had such a wonderful experience with Aurelia and the LUM team in crafting a wedding band. We are based out of the US but visited her her store when visiting Barcelona and immediately were met with professionalism and respect in discussing what we were looking for to symbolize our special day. After our initial consultation we continued the process remotely and Aurelia was so easy to communicate with to finish designing the ring to our specifications, and to work out the logistics and purchasing from and shipping to the US. We were so delighted with the final product. Lum is a brand that represents great values and is run by an individual who embodies the values and works with a passion for spreading love and joy through the jewelry she creates. We hope many more will enjoy what she...
Read more10/10, 100% Recommend.
I did a lot of research and met with many other providers before I finally found Aurelie and there was no doubt in my mind that she was the right person to work with. Her whole vibe and style is undeniable and perfectly encapsulated in the LUM showroom.
I worked with Aurelie to design a custom engagement ring, throughout this process I was grateful for Aurelie's patience and expertise. All of the materials she uses are high quality and ethically sourced, this is something that was very important to me. In the end we perfectly realised the vision for the ring at a very fair price point.
Thank...
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