The oriental spa has always been my dream list, and this year I finally visited as my own birthday treat, I was all the way in awe of the staffs from the hotel entrance - you will take a magical boat shuttle to the spa house, just from this it is dreamt to me already.
Even before the massage started I already feel rewinded.
I have to especially mention the impeccable hospitality I received from the receptionists, Praifon and Amy, their genuine smile at the very first second warmed my heart, they put so much effort in all details just to make sure I feel wonderful, and they introduce their selection with passion, just whet I showed a little interest. I couldn’t resist to pick up some more gift to myself!
My masseuse Noom is also impressive, he glow with a unique serenity, I was surprised there are a 10 min meditation to begin with my treatment, and it made so much difference, in fact, I might never meditate so deeply ever.
All his movement and strength are completely in sync with my heart, i will never be able to describe, until a point I had tears in my eyes out of the deep comforting feeling. I’ve never feel so cherished.
Lastly I have to thank to the manager Benz, I took my time really to chill at the relaxation area, probably 30 mins or more.
When I finally ready to walk out, I saw Benz, Amy, Praifon and all the lovely staffs holding the happy birthday sign, and sang the song for me! I was totally shocked, and feel so bad that I probably let them wait long time, and of course extremely delighted, I feel so special.
Really thank you for this experience, from the bottom of my heart. I can’t wait to keep coming to back to...
Read moreWe had a pleasant experience at this spa, though it didn’t quite exceed our expectations.
Service: The staff were highly trained and attentive from the moment we arrived. The shoe locker system was well-organized with numbered slots. We were welcomed with refreshing drinks and cold towels, and they even asked about our massage preferences beforehand, which was a thoughtful touch.
Atmosphere: The spa exudes a luxurious wooden aesthetic, creating a serene and inviting ambiance. Everything was impeccably clean and well-maintained.
Massage: The massage itself was good, and the staff were skilled. Despite only opting for a 60-minute session, he still felt relaxed. However, compared to other spas we’ve visited, it wasn’t the best experience we’ve had.
Room: The spa room was well-equipped, clean, and had everything needed for a comfortable session.
Gift & Snack: After the massage, we were given two snacks and a hot drink. The rice puff snack with sugar and salt was especially delicious. We also received a Yadom inhaler and some useful stretching techniques, which was a nice bonus.
Location: If you’re staying at the Mandarin, you can take a boat across the river to reach the spa. Alternatively, driving there takes about 15-20 minutes, depending on traffic.
Overall: While the experience was enjoyable, I had higher expectations from this spa, which is why I’m...
Read moreWe were taken by the hotel’s boat to the spa across the river. We were greeted by someone who helped us find our way to the spa house. The gardens leading up to the spa house were beautiful.
The interiors were traditional with wood everywhere. It was quiet and serene. The place was quite clean. The staff were polite, friendly, and gentle in their talk and behaviour.
I chose the Spirit of Isaan (2.5 hours) and a facial treatment (1.5 hrs) so it was almost the whole afternoon but so worth it. I was feeling quite relaxed after.
The only slightly challenging part was communicating with the lady giving me the treatment as her English was quite limited and on a few occasions, we had to keep repeating to each other what we were trying to say so that the other person could understand. She was very nice though.
It wasn’t the best spa treatment I’ve had, it was good, not bad at all though. I was on vacation and I was relaxed and feeling good about everything.
We were given herbal drinks and a snack before and...
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