MOGA CENTRAL EMBASSY — Local services in Lumphini Subdistrict

Just don't go here. PERIOD Don''t let the décor, aesthetics and the high end designer stores of this beautiful mall convince you that you'll be receiving white glove service five star at this salon.

I booked an appointment for my boyfriend at the Moga Central Embassy location. I was confident with the overall reviews of Moga (which is 5 stars) - not realizing this specific location has an average review of 4.5

His hair was bleached blonde, but a colorist from another location did a terrible job. Along with having grown in roots, he required a color correction to make his hair color even throughout and wanted a platinum grey color.

My boyfriend ended up with grey hair and the color was not even. In addition to that, his roots were not his natural black color -- but an orange-y/yellow - not even closed grey. We took photos day of and he was sure to go back before the deadline of a week if there is an issue.

By the time he returned, his hair was no longer grey - and was starting to look blonde again. They attempted to state it was because of the shampoo that he used and they admitted to not leaving the bleach on his roots too long because "it was bad for his scalp."

He went to the salon to let them know, and simply ask for a correction later in the month and they had the audacity to tell him they would charge him the FULL price of the service as opposed to a cost of a root touch-up. It was not until he was leaving that they offered him a discount.

My boyfriend has a "high and tight" hair cut. His hair is barely 2 inches long - and they charged him $240 USD for this botched job and wanted to charge him full price to correct their work - which is completely unethical.

I will not even get into the details of how unprofessional the stylist was while they were doing his hair. Poor customer service all across the board.

Moga needs to shut this location down or replace it with ethical and more qualified stylists and save their brand name before...

I was visiting from Canada when I decided to get my hair done here. I have several friends who graduated from Aveda hair institute so I trust Aveda salons but when I went to this salon I felt like there was this immediate sales pressure like no other.

Originally I booked for a cut and a color but at the last minute I changed my mind for the hair color (which is my fault I admit) because I didn't want to damage my hair.

They booked me for an hour and a half I guess and I told them that I changed my mind about the color.

They were originally okay with it but after the hair cut they were a bit sketchy.

They brought in a translator who spoke English and the first thing they said was "you have hair loss". I was shocked. I mean, I did notice my hair falling out in the shower but I didn't realize it was THAT serious.

Then they proceeded to sell me on the hair loss treatment and I was like oh... They're doing the scare tactics.

I asked them why I had hair loss and what the treatment does and they gave me really lackluster answers. They didn't tell me anything specific regarding the treatment and how it would help me. Felt like a lot of pressure into booking it.

I felt bad for changing my mind so I got the treatment in the end. It was good and felt good for my scalp but honestly it's not worth the $3500 baht per treatment. I would've gotten the same treatment in Canada, but they would've explained what they did and given me recommendations on how to treat my scalp, which is what was really lacking.

Overall, I think they had pretty good hair cutting and technical skills but lacked the communication to really help explain the process. And I don't think they should be charging north American prices due to...

I asked for a simple fringe and some layers, but unfortunately, the hairdresser didn’t execute it well. I had to point out several times that my fringe wasn’t straight before she noticed and fixed it. Even after that, I came home to find more uneven pieces that weren’t properly cut or blended with the rest of my hair.

The hairdresser did ask me if I was satisfied, but at that point, it was unfixable. Trying to make her fix it would have just made my hair even thinner. The result wasn’t horrible, but it wasn’t even decent.

The precision just wasn’t there, which is disappointing considering I paid 1,400 baht—a price that is quite high for a haircut in Thailand compared to other salons.

To provide more context, I had asked for a slightly thicker fringe, but it felt like the hairdresser was hesitant to make the adjustments and even made unnecessary comments about my preferences. While I appreciate professional input, I ultimately believe my preferences should have been respected.

Overall, the experience did not feel worth the price. Even if the service were free, my hair shouldn’t have turned...