Godiva - Yas Mall — Local services in Abu Dhabi

⭐⭐⭐⭐⭐ A Truly Memorable Experience at Godiva Café – Yas Mall

Before heading home, I decided to stop by Yas Mall to check something—and of course, I couldn’t resist visiting Godiva Café to see their selection of chocolates and pastries. My initial plan was just to have a look, but the welcoming atmosphere and exceptional service made my visit truly special.

The manager was incredibly friendly and took the time to share insights about their signature chocolates. To my surprise, she even offered me a sample—an experience I’ve never had at any other café! Her kindness and passion for what they offer made a lasting impression.

I ended up trying the Truffe Caramel Salé Lava Cake, and let me tell you—it was pure heaven! The rich, indulgent flavor was unlike anything I’ve had before. While enjoying my treat, I was warmly approached by Jocel, one of the staff members, who checked if I needed anything else. Her attentiveness and friendly demeanor made me feel genuinely valued as a customer. Because of their hospitality, I couldn’t resist ordering a hot chocolate, which turned out to be just as amazing.

This visit made me realize that a great dining experience isn’t just about the food—it’s about the people who make it special. The team at Godiva Café truly goes the extra mile to create a welcoming and memorable atmosphere. Reading through reviews, I understand that no place is perfect, but I believe we should also recognize and appreciate the hard work of the staff behind every successful café or restaurant. Their dedication, kindness, and service make all the difference.

At the end of the day, the energy we put into the world is what we receive in return. Kindness and positivity always come back to us. Kudos to the entire Godiva Café team for making my simple visit an unexpectedly wonderful experience! 😍

#SelfLove #GreatService...

I am writing to express my disappointment with my recent visit to the Godiva store at Yas Mall on August 1st 2025. My experience was unsatisfactory due to several service issues: Misleading Discount Information: My guest and I ordered two strawberry mojitos and a Belgian crepe with the understanding that a 50% discount was being offered for one of the mojitos. However, at the time of payment, we were informed that the discount only applied to coffee. The terms and conditions for this promotion were not available via the QR code we scanned, nor were we informed of this limitation by the staff beforehand. Item Unavailability: After placing our order, we were told that the cheesecake we requested was not available. This information should have been provided to us before we ordered to avoid unnecessary delays and confusion. The combination of these issues resulted in a frustrating and disappointing visit. I believe that clearer communication regarding promotions and menu availability is essential for a positive...

I recently visited Godiva Cafe with high hopes for a delightful chocolate experience. However, my visit left me feeling disappointed, particularly with their chocolate fondue offering.

Upon ordering the chocolate fondue, I was dismayed to learn that they had run out of strawberries, a classic accompaniment to this indulgent treat. Additionally, the quality of the melted chocolate itself was not up to par. It lacked the richness and depth of flavor that one would expect from a brand renowned for its chocolate expertise.

Another letdown was the absence of a dark chocolate option. As a lover of dark chocolate, I was surprised and disappointed by the limited choices available.

Despite these shortcomings, I must commend the cafe for its pleasant ambiance and courteous staff. However, for a chocolate lover seeking a truly decadent experience, I would advise looking elsewhere or perhaps trying a different menu item at...