Garment Quarter — Local services in Bristol

After visiting the new store with my partner we both walked out in less than 5 minutes both feeling underwhelmed by the stock that the shop had also it says sale in the front window when you go in nothing is clear of what is on sale. I approached the young girl asking about iphone cases and she was extremely unhelpful and rude needless to say the customer service was appalling I was hoping to buy a iphone case but there weren’t any out on display they were all upstairs in the stock room which isn’t really any good as I wanted to see the Iphone cases in the display cases. Also I must say the staff in Garment Quarter clearly don’t have a clue about what stock they have. So after leaving the shop me and my other half went to Harvey Nichols around the corner where the customer service is excellent and your custom is more appreciated, also you are greeted when you enter the building where as in Garment Quarter you’re not even greeted or with a smile, needless to say Harvey Nichols is far better for customer service and for the quality of products they have as well. After my shopping experience in Bristol I came away from Harvey Nichols with a nice pair...

Awful customer service, I purchased a pair of Versace trainers from them and wore them for 3 days and they broke. When I tried to return them the “manager” was rude, unhelpful and (attempted to be) condescending… she refused a refund as she said it was wear and tear (I don’t think wear and tear applies to 3 days). Just not the kind of service you expect when purchasing higher calibre brands… Harvey Nichols is down the street, so I would shop there if I were you!

I then messaged customer service and they have not replied to any email! Really really poor service. One...

Absolutely disgusted with garment quarter. Bought T-shirt which was way oversized. Returned for a refund which they subsequently sent back to an Amazon account I don’t even have. Proof of purchase sent to them that it was bought on my visa debit card and they still refuse to refund me the £71. Keep telling me to contact my payment provider but how can I when I don’t have an Amazon account. My bank have not had any refund from them. Please do not ever buy from the shop they are a complete con and fraudulent company and their customer service is non existent in...