Highcross Leicester — Local services in Great Britain

Highcross Shopping Mall is one of Leicester’s premier retail and leisure destinations, offering a vibrant mix of shopping, dining, and entertainment options. Conveniently located in the heart of the city, it caters to a diverse audience, from fashion enthusiasts to food lovers and cinema-goers.

Highcross boasts a vast range of stores, including high-street favourites like Zara, H&M, and JD Sports, alongside premium brands such as Hugo Boss, Jo Malone, and Ted Baker. It strikes a balance between affordable and luxury shopping, making it appealing to various budgets. The layout is spacious, with clear signage and wide aisles, ensuring a hassle-free shopping experience even during peak hours.

The addition of a John Lewis & Partners department store elevates the mall, providing a one-stop shop for homeware, fashion, and beauty products. Regular sales and promotions across many stores make it a great spot for bargain hunters, too.

Highcross excels when it comes to dining. From fast food chains like Five Guys and Nando’s to casual sit-down eateries like Bill’s, Wagamama, and TGI Fridays, there’s something to suit all tastes. The outdoor dining area, particularly in the St. Peter’s Square section creates a lively and sociable atmosphere, especially in the evenings.

For those seeking variety, the food court offers a mix of international cuisines, including Thai, Italian, and Middle Eastern options. The quality of food is generally good, and many restaurants provide vegetarian, vegan, and gluten-free options.

The Showcase Cinema de Lux is a highlight of Highcross, offering an exceptional cinematic experience with reclining seats and premium screens. It’s perfect for a date night or family outing after a day of shopping. The proximity of the cinema to restaurants makes it easy to plan an entire evening within the building.

Highcross is easily accessible via public transport and offers ample parking, although the rates can be a bit steep for extended stays. The mall is wheelchair-friendly, with elevators and accessible restrooms available. Baby-changing facilities and quiet spaces for families enhance the convenience of visitors with children.

The mall is well-maintained, with a modern design that feels welcoming and stylish. Seasonal decorations, particularly during Christmas, transform the space into a festive hub. Staff in stores and the mall’s customer service are generally friendly and helpful.

While Highcross has much to offer, it can get crowded, especially on weekends and during holidays. Some visitors may find parking charges high compared to other shopping destinations in the region. Additionally, a few empty units in recent years have slightly impacted the mall’s vibrancy.

Highcross Shopping Mall is a cornerstone of Leicester’s retail scene, offering a diverse and enjoyable shopping, dining, and entertainment experience. It’s a must-visit for both locals and tourists looking for a comprehensive day out. Despite minor drawbacks, its strengths far outweigh any negatives, making it one of the top shopping destinations in the...

Fantastic Shopping Experience!

"I had an amazing shopping experience at Highcross in Leicester. The shopping center is beautifully designed, and the variety of stores is impressive. What stood out the most was the helpfulness of the staff. From the friendly security guards to the customer service team, everyone was so polite and eager to assist. I had a question about store locations, and a staff member went out of their way to make sure I found what I was looking for. It’s clear they really care about providing excellent service."

Great Customer Service at Highcross

"Highcross is always my go-to place for shopping in Leicester, and it’s largely because of the wonderful staff. Every time I visit, I feel welcomed and taken care of. The staff are incredibly friendly, helpful, and knowledgeable. Recently, I had an issue with a purchase, and the customer service team handled it promptly and with great professionalism. It’s always a pleasure to shop here because of the amazing team behind it!"

A Wonderful Place to Shop, Dine, and Relax

"Highcross in Leicester is a fantastic shopping center with a perfect blend of stores, dining options, and entertainment. What makes it stand out even more are the staff members. Whether I’m at the information desk, a store, or at the food court, the staff are always friendly and willing to help. They really go above and beyond to make sure your experience is a positive one. The center is clean, spacious, and always a pleasure to visit."

Excellent Staff and Clean Environment

"Visited Highcross today for a quick shopping trip, and I was once again impressed by how clean and well-maintained the mall is. The staff members are always so courteous and ready to offer help. I needed assistance with directions, and a staff member kindly walked me to the store I was looking for. Their customer service is top-notch, and it’s great to see such a high level of care and attention to detail."

Top-Notch Experience Every Time

"Every time I visit Highcross in Leicester, I’m reminded why it’s one of my favorite shopping centers. The staff are always so welcoming, from the security team to the store employees. They’re all professional and genuinely seem to care about making your experience enjoyable. I recently had a wonderful interaction with a staff member at the guest services desk, and they went above and beyond to help me. Highcross always offers a great experience, and the staff make it...

An amazing shopping centre, full of wonder and great for quick visits!

Parking charges needs to be addressed, but as a shopping centre, this place has it all. From major brands, eateries, access, space, selection and variety, Highcross Leicester is a clean, friendly place to meet up, shop until you drop, or just to browse for ideas!

There are couple of places to officially park for this shopping centre, one of which I usually choose is the John Lewis multi-storey car park. All bays are a great size, well marked out and have pedestrian designated pathways around it. Over a hundred disabled bays and many family bays means you'll have no excuse to park! Even if you can't find a designated specialist bay, they are so vast in size, you might not even need one!

The charges are vast too: £3.50 for two hours at the time of review. This goes up to £5.50 beyond two hours, but check your ticket time on entry, as sometimes we've noticed around daylight saving time, they're not always updated in a timely manner. This may have already been addressed as we haven't had it happen to us this year (2018).

There are lifts in the car park for all levels, with a walkway bridge to John Lewis and the shopping centre on level 3.

The shopping centre has a huge vaulted ceiling, flooding the centre with natural light and a sense of grandeur about it, especially being filled with big brand retailers and smaller pop-up style venues dotted about. There are a lot of eateries around, so check out the information boards by the entrances and within for where shops are, but also bear in mind Highcross Leicester also contains shops outside of the main undercover centre too!

This clean, buzzing shopping centre serves the area well, but I dare say people are put off from the high parking charges, but I understand that there may be workers in the vicinity that could take advantage of cheaper prices should they be introduced.

It's cheaper to park after 5.30pm, with a fixed fee, so if you're not interested in day shopping and the stores you're interested in have late closing times, then I'd suggest visit after 5.30 to get value for money on parking, aside from missing rush hour traffic too on exit!

Highcross is a vast shopping experience that will cater for most, but consider a later shopping...