Newland Pizza — Local services in Great Britain

Have been using them for a long time, service used to be very quick and efficient. Recently each time I order they take a considerable amount of time. Prices have gone up slightly ( which is understandable due to cost of living). But service is absolutely shocking. Used to be one of my favourites. Food wise they have some of the best pizzas and the cheesy chips are decent. But im absolutely sick of waiting for more than 1 hour for a simple order. I wouldn’t mind, but all I ordered was a 10 inch pizza and some chips this is what I usually get. Not sure what he’s going on because the service never used to be like this please sort it out. When you ring for an update on your order, they lie to you and see your order is five minutes away and try to push you off the phone without giving you a chance to say anything when in fact you wait a further 20 minutes and it still hasn’t arrived.

On this occasion my HANGRYness was tested. I waited one hour and nine minutes. When I asked the guy why he lied and said the driver was five minutes away. He apologised.

Regrettably, this will be my last time,...

This place has really gone downhill since the last time I ordered. On two occasions I paid extra in cash, and on this occasion the price was about £3 more than what’s shown on Foodhub. On top of that, I ordered a full lamb shish wrap and got half lamb, half chicken instead, so the extra £3 charge made no sense.

The chicken in the chicken and chips was also disappointing. It had a strange chewy, stringy texture, overly oily, and even gave off a bit of an old smell, like it had been frozen too long or refrozen a few times. Honestly, it didn’t seem fresh at all and may be expired.

This used to be a solid, reliable takeaway, but sadly the quality has dropped. After tonight’s order, I don’t think I’ll be...

Worst takeaway I've ever had. Ordered at 11.45. It arrived at 2.10am. The pizza was completely wrong. Smothered in bbq sauce which that wasn't even supposed to be on there. Every measly topping was wrong. When I picked up the pizza, the whole toppings SLID off because there was that much sauce. The chips were freezing and the service on the phone was shocking. The guy asked for my postcode 7 times then said "I think it's on its way" 45 minutes later still wasn't here. I'll never ever order from here again. First and...