Islam Foods — Local services in Great Britain

I can’t comment on the store itself, but first impressions of the little I saw weren’t the best.

What I can however comment on is the staff and the owner. I have a disability and I can’t walk far, so I need to park close to the shop I am shopping at. For reference I was using a shop that shared access at the rear, so I used islams foods car park since it didn’t have signage saying customers use only, I didn’t think there would be any problems. When I Returned to my vehicle I found a van and a fork truck parked blocking my vehicle in. Luckily I managed to manoeuvre it out. When I went into the store to find out why it happened, I was greeted with threats and harassment. The owner himself told me that if I parked there again he would puncture my tyres and that I would regret it if I parked there again. He also told me they he wouldn’t move the fork truck to let my car out, but luckily I had managed to squeeze my car out. Honestly there is loads of options down Beverly road for stores similar...

I purchased an item a few days ago which I realised had soured. I decided to return less than a day later for a full refund.

The cashier began to question me about the product; asking me whether I'd refrigerated it properly as if I didn't know to do something so basic. Had over 5-6 days left on its sell by date. He said he couldn't refund me, but offered an exchange and said to come back a week later for a new delivery of product arrives.

If anyone is aware of basic customer services, Islam Foods should know to refund on the spot if their products are faulty. They also shouldn't make customers come back 5 days later at a time that suits them, as everyone has lives to get on with. I stood my ground and got my refund, with no apology. Was previously a loyal customer but unfortunately...

Repeat visits and good range of food and service remains the same. I brought a friend with me who'd never been befire and she thoroughly enjoyed herself.

Yeah, after moving to the region, I've found a goodie cave of International food. I enjoyed my 1st visit.

Fresh, tinned and frozen food.

Food labelling - many labelled in a range of international languages, but not all. Staff at till were very friendly, so I'm sure I can ask for translation, particularly to check if vegetarian or for allergies.

Accessibility - electronic main doors, no steps, reasonably wide aisles and small car park at the rear.

Car Park (free) - a small car park at the rear via the side street.

Staff - very friendly, jokey...