Been ordering food nearly every week sometimes twice for delivery for nearly 3 years from here, normaly no problems with staff getting order right, its turned up cold a few times in the past but didn't complain, i rang for delivery today was told it would be 15 mins, i got a call 55 mins later, asking if i was going to collect the delivery ? i explained delivery means it gets dropped of at my address, she tutted at me and said i was wrong, how rude...guess been a loyal customers means nothing, always gave drivers 15% tip, guess it will save me some cash not ordering from...
Read moreWe use this Chinese regularly and have done for 15years but just lately it has gone downhill. The last few times the chips have been like rubber. Bearing this in mind when I ordered tonight I asked nicely if we could have fresh chips! When the food arrived 70mins after ordering the chips were dried up and inedible! The prawn toast was soggy and the crispy chilli beef soft! To top it off after spending £24 on bad food it was cold!!! We only live round the corner. We have given the benefit of doubt to many times now. We will not be wasting money...
Read moreWe have always had the most amazing service from here, we order numerous times throughout the year. Then tonight order through just eat (as always!) order was half an hour late which is understandable due to the date. We rang up and they said oh we didn’t have your house number so we cancelled your order!!!!! Absolutely furious and after ordering so many times I certainly won’t be again. The lady on the phone didn’t have a single clue what she was...
Read more