Jo Malone London Mortimer Street — Local services in London

Great store with staff that surpass all expectations. Incredible knowledge and bedside manner from Alannah and Jade who made my who experience feel bespoke and personalised, what made it all the more amazing was that when I left, I waited a moment in the shop pretending to be on the phone and they continued this same high level of attention to detail and customer service with the next customer. Brilliant ambassadors for Jo Malone and authentic human beings for the world we live in. Top stuff and I’ll be back for the...

We attended a scent your wedding appointment here yesterday and it was absolutely fantastic - all the staff were so attentive and really made us feel comfortable. There’s no pressure of selling and it’s such a lovely calm environment. I can’t praise them highly enough for how fantastic they were, really made us feel excited for the upcoming wedding! An absolute must do for couples who are due to...

Had the most wonderful experience with Edith and Alana. My niece had booked in for a wedding scent experience and they went above and beyond to make it special for her. My sister and I also got to enjoy choosing a fragrance and spent a lovely hour chatting and laughing with the girls. What brilliant ambassadors for...