I had been searching for a specialist luxurious florist for some time and my mum discovered Neill Strain Floral Couture Mayfair, near Bond St. tube station, Elizabeth Line. I came across this most wonderful Chloe and her team.
Chloe and Team were more than a lucky find and a true florist treasure in London. So delighted, to have discovered the 'Crème de la Crème floral couture.'
Chloe, from the very first greeting made the entire process easy, super friendly and has been fabulous. Most importantly, Chloe instinctively understood what was required and requirements, and prioritised which we appreciated noting that we now have the âPerfect flowersâ. Although, I wanted to keep The florist my secret, I feel proud to...
   Read moreIâve had some issues with my initial order of a bouquet at Neill Strain. I have emailed them, explained all the situation and provided photos of the flowers that Iâve received. I was disappointed with the store at that point.
However, I was immediately contacted by the manager. She has resolved all the issues in the best possible way: promptly, professionally and politely. I was impressed by their excellent customer service and care. A huge thank you to Louise! We have arranged a replacement bouquet, and I received flourishing, fresh and absolutely beautiful flowers!
Neill Strain creates gorgeous bouquets, and what is important is that they have a wonderful team of people...
   Read moreI cannot recommend Neill Strain florist highly enough! They are truly exceptional in every way. From the very beginning, they were great listeners, taking the time to understand exactly what I was looking for. Their execution was nothing short of amazingâevery arrangement was beautifully crafted and exceeded all expectations.
What really sets them apart is their dedication to going above and beyond, ensuring every detail is perfect. On top of that, their communication is outstandingâalways prompt, clear and incredibly thoughtful. Itâs such a pleasure to work with a team that genuinely cares about delivering excellence. Thank you for your...
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