SACHI Restaurant — Restaurant in London

I am so disappointed that I won’t give 1 star because the of the building… Hostess was ok although he almost passed people in front of me for absolutely no reason. Me and my friends went to Sachi first; The waitress kept pushing water even though we were ordering bottles of wine, at some point bringing and opening a bottle of water we didn’t even want to but whatever we decided to go with it… she took a long time to come back to take our food order after we said we were ready and on our 2nd bottle of wine. Food came fast. Wagyu tataki was good but trout tartare came with crisps that was impossible to eat. I’d kindly recommend to the head chef review this as it’s a very difficult dish to eat all together but the flavours are spectacular! All sushi was great, eel, tuna, yellow tail.. shout out to mushroom one! Amazing! Sadly my 2 stars go all to service. First we were informed that we had some options of dessert for my friends bday… and when ordered they have simply ran out… I guess for a restaurant charging so much, you’d should be better prepared? 13.5% service charge and the waiter at the roof top after dinner, dropped half of a bottle of wine on my dress while was serving the first glass… the I asked to have a new bottle, he was distressed and had to speak to his manager about it and we were waiting for about 30-40 minutes to be served after spending almost £300 at the restaurant and £60 in a bottle of wine dropped on my dress. Food is good but service...

I really wanted to love SACHI.

I’d seen all the hype and was excited to finally try it. Had dinner with a girlfriend on the terrace, and to be fair, the setting was stunning. On a warm evening, it truly was the perfect vibe. Beautiful atmosphere, lovely crowd. I absolutely loved that part.

Where it fell short was the food. The tuna sashimi tasted noticeably fishy (read: not fresh), and everything else we ordered was just… mid. Nothing wowed us. Nothing even came close. For a city like London, where great Japanese food is easy to find, this just didn’t cut it.

The service didn’t help either. It felt like the staff were pulled from a high-street chain and dropped in, untrained and overwhelmed. Orders were forgotten, we had to ask for things more than once, and getting anyone’s attention, whether to order, get a drink, or ask for the bill, took ages. Oddly, there were plenty of staff around, but most looked lost. The terrace was full, but the inside was practically empty, so it’s not like they were slammed.

And the worst part…the cigar smoke!!! There’s a cigar cabinet and a smoker’s section outside, but it’s way too close to the rest of the terrace. We spent the evening downwind of billowing cigar smoke and left smelling like we’d been inside a humidor.

For a place that’s clearly going for an elevated experience, too much of it felt halfway there. When you’re paying for premium, “mid” just...

I am a big foodie and have travelled all around the world to hunt for the best eateries. I can safely say Sachi is on my top 10 best eats. The specific dish that made me shortlist Sachi is the dessert. The dessert in question was the brioche with rice pudding and jasmine tea ice cream. I literally saw god when I ate this. It’s the most delectable, pleasurable and innovative dish ever.

The mains I got that also were 10/10 was the sliced ribeye, sushi rolls and poldren peppers. All to die for, all cooked to perfection and served with love.

The chefs of course deserve my kudos and gratitude for making our meal. A sincere thank you from me and my partner. We had a tough week due to personal reasons and this made it bearable. There is some serious talent in the Sachi kitchen.

My final comment is how awesome the staff are. They are very attentive, passionate and indeed interesting people! I enjoyed their personalities immensely! They were not the bog standard boring servers, they had charisma and charm. Our waiter (I regret not asking his name but he was a handsome Blondie gentleman with a foreign accent) was knowledgeable about the menu and made sure we were happy with everything. He was top class. As was the other very blonde waitress and dark haired manager.

Brilliant experience here, I will shut up now.. will most definitely be back....