Asda Longsight Superstore — Local services in Manchester

Good for getting groceries and household items under same roof on the go, but some of the staff attitude is on the verge of being plain rude especially the older ones! They could benefit from learning about public relations to improve their manners!!!! In-store bakery gets my thumbs down each time. The goods are either over baked or under baked and never can get it right! Maybe they need to revise and get someone to literally sit by the ovens and make sure products don't get burnt! How can they still put out almost burnt goods on the shelves?????? Standards are really dropping at Asda!!! Are there no supervisors to keep quality checks????

New update to post:- Has anyone noticed that when they have discounts on the shelf for items, by the time you are on the self service till, the discounted price doesn't match with the till price? One time I alerted a staff member about the price not changed, she was grumpy to assist me so I reiterated her behaviour and she stopped there and then. I do think it is a regular tactic of Asda to delude you into these discounted prices and then having you pay the full price at the tills unless you are aware of this scam- like tactic. Every little helps but they are not really helping are they? This has happened to me not just once and a good few times now, so it gives me the impression it was not just a one off error.

I don't shop there much now, have taken my...

I do not like the staff responsibility at this asda, there is no mutal respect for the customers. This is because of an incident today. One English guy was rude to and verbally abusing an asian womanfor being slow at till just because she was waiting for a staff to attend her self pay till. The guy said a few rasist thingsuch as "go back to your country". The woman was very offended so she said" please go to another till". But the guy kept shoutingback and said a few curse words, like f**k off. A man tried to calm down the incident as the staff took no change with no responsibility. But the guy was just not listening. Themanger for the area took no responsibility and showed no equality for both customers. She stood and smirked as she was biased against the poor woman. The woman had to take stand for herself. She wanted a staff the show leadership and stop the scene but the staff were just not bothered as they were just enjoying the scene. The customers was disturb by the scene but all staff were ignoring the scene. This happened for quite a few minutes and the language was totally not acceptable. I wished the top store manger was there because all the staff involved should have been fired. I was not in this scene but the poor woman was quite anxious and I am upset as she was offened. I took stand but the guy started cursing me. It happend Inthe afternoon at 4pm. On...

One star and that is generous A minus would be realistic I have been shopping here for many many years and cannot believe how bad it is now over the last nine months or so it has got worse and worse One checkout open if you are lucky with trollies queueing halfway up the aisle opposite No staff on shop floor to help Queues at customer service horrendous So many empty spaces on shelves and often wrong prices when you get to check out because no staff checking prices I talk to the staff and the ones who are left are so fed up but darent say Shift Managers great but top Manager (s) here never to be seen Stuck in her office on Instagram ? They have lost so many customers and dont seem to care I think the store is being run down ready to close At the moment it must be the worst run Asda in the country Why do Head Office not sort this out ?

I was in again this morning at 10.15 am and it was worse than ever NO tills open Self scan for small baskets not open so only 8 self scan tills for large trollies and customers with baskets having to wait behind them Long queues No Managers anywhere -again= why are the store Managers never on the shop floor ?? Staff were SHOUTING at customers to get in queues Pathetic Worst Asda store ever Staff said it was because it was early morning !!...