Sainsbury's Local — Local services in Manchester

Disappointing Experience

I recently visited this Sainsbury's and unfortunately, my experience left much to be desired. Upon entering the store, I noticed a lone assistant trying to manage an order and attending to the shop floor, clearly overwhelmed and struggling to keep up with the tasks at hand. There was no sight of any other colleague around to assist him or attend to customers.

Despite his obvious workload, I had to approach him directly and request his assistance at the till. He kindly obliged, but it was disheartening to see him juggling between deliveries and attending to customers, all on his own.

What struck me the most was his repeated calls for assistance over the store's intercom system, yet no one seemed to respond or come to his aid. It was evident that he needed support, but the lack of response from other staff members was concerning.

As a customer, I expect better service and support from a reputable store like Sainsbury's. The situation not only affected my shopping experience but also left me feeling sympathetic towards the colleague who was clearly...

Very central and handy as staying in a local hotel and needed a few bits and bobs. What you would expect from a Sainsbury's local. Only jiggle was that they didn't have any bags available so bring your own. Staff were friendly and tried to help but explained that bags often just get taken without anyone paying the charge so they keep them behind the counter if they have any! Just as well I only bought an...

Ridiculous! I went in for a meal deal and couple other bits. Went and got the Starbucks mocha as I normally do and then saw on my receipt it’s not part of it anymore. Yet they still keep it in the middle of the other meal deal drinks with the same coloured label. Thieving little things there’s a Tesco round the corner go there instead they’ve never...