Enchanted Botanicals Menaul - Cannabis Dispensary — Local services in Albuquerque

This is the 3rd time I've been here and this place is head and shoulders above any other dispensary in New Mexico. As a medical card holder, they have a wide selection and the friendliest budtenders. Dylan, Lulu and dear Ruby have all helped me. They all go the extra mile in explaining their products, extremely friendly and just an overall good vibe. Flower is top notch with daily specials and fair pricing. I've abandoned the big dispensaries who could care less about their medical patients and act like they're doing you a favor taking your order. You will not find that attitude at Enchanted. This is my go-to dispensary from now on,and their prices are better! Edit- what a difference a year makes. I went in this past "Medical Monday " to take advantage of their advertised 15%off on that day. Was buying strains of sativa, same as I have numerous times in the past . When he rang up the total of well over $60, I asked him why the 15% wasn't included, he said everything I had selected was already discounted. There was a discounted $5 preroll in the order, i can see that, but the eighths of the sativas were the same price as they were the week before and the week before that... so I sent an email to the manager or owner asking for a better explanation why they weren't honoring their advertised specials. That was 5 days ago and haven't heard a word. I was so disappointed as this used to be a great dispensary, not anymore! So instead of a 5 star- at this time I would change it to a...

I am writing to express my disappointment regarding my recent experience at Enchanted Botanical, which has long been my favorite dispensary. Today 8/24/25, I drove two hours with the anticipation of purchasing some products I’ve come to enjoy. However, I was met with an unsatisfactory experience due to the lack of product knowledge displayed by one of your budtenders. Specifically, I inquired about the Olio Sumo 7g rosin. When I asked if I could see or smell the product, I was informed that this was not possible. Additionally, when I probed into the strain or terpene profile, I was met with the response, "I don't know." While I understand that no one can know everything, the budtender’s lack of familiarity with a product, especially one that is part of your lineup, was disappointing. When I suggested he try the product to gain first-hand knowledge, he mentioned it was out of his price range, which undermines the customer experience and the credibility of your establishment.

Afterward, I shared my thoughts on the situation with a friend, expressing that this interaction was subpar and that the budtender missed an opportunity for a sale. He agreed with me on this point.

As someone who has always valued Enchanted Botanical for its quality offerings and knowledgeable staff, I felt compelled to bring this to your attention. It is crucial for budtenders to have a solid understanding of the products they are selling to better assist customers and foster a positive...

I had to rewrite this review! 1st of all Emily is awesome, she is the most honest person here! From 5-Stars to 3-Stars Only complaint is that this dispensary likes to overstate its THC levels on Flower now?! 35% THC on Flower in New Mexico?! Um, okay I can admit that this is a great money-grab scheme to get people to impulse buy your product through Word of Mouth that the flavor profile is unique, that they can taste a significant profile difference compared to other dispensaries, but just because it tastes good doesn’t mean it can pass off to 35% to everybody and anybody. (Donny Burger tested w/ G Pen Elite 2). That’s the kind of transaction that could gets you in trouble with buyers streets pre-rec. days, unless this strain is from Canada - and hardly even CA has 35% flower, so there’s no reason why strains could ever be any higher than 30%-32% in the United States alone, much less here in the Country’s Top 3 poorest state in the U.S. Let’s keep it practical here, there’s no reason in trying to run a monopoly EB. Your flower is already good you don’t need to be trying so hard, counter-effective. & stop letting your prepackaged flower sit out so long, sell it off to your employees at a discount instead of trying to waste people’s money on pre-packaged flower and even offering it as better quality flower compared to the loose-leaf? Get it together, EB, free merch doesn’t...