Gtex Technologies — Local services in Alpharetta

I have had an unbelievably POSITIVE experience with GTEX and the removal of the virus from my computer. I learned about GTEX when a neighbor posted about them on the Nextdoor App. I had even referred them to a friend prior to ever needing their service and she was impressed with their level of service and quick turn around. So when I got a virus on my computer I went to them for the first time and it will not be my last. Jeffery, Joe and Justiz were incredibly patient with me in my lack of knowledge in the IT arena. Justiz recognized immediately that I was going through something other than just computer virus stress (she could not have been more right) and she and the whole team really used their patience and skill to not only back up my computer, they removed the virus and at my request suggested and was able to sell me a better firewall system than what I had been using. Glad I asked. Jeffrey also went above and beyond what I would consider normal "putting things back together" the way I had set them up over a year ago. He really worked with this non-millennial and I know when I am ready for more advanced computing I can hire GTEX to take me to the next level in cloud storage of my Outlook. Joe even reloaded my iTunes account and music! Thanks Joe, Jeffrey and of course Justiz. I could not be more appreciative. I am also having them come to the house to quote for wiring in a smarter set up for wireless and other during my renovation and I am sure it will be...

They have great customer service & great overall service. Their staff is very knowledgeable and educated on what they are doing. They are also very cost-effective. They explained to me what the issue was and then when they had a feeling that what they originally told me was not correct they did more research on it themselves and then they came back to me and gave me an explanation of what was going on and why it was happening and then they also explained to me how they were going to fix it, it was a very good thorough explanation of not only the issue but on the solution as well. They have a 90 day warranty, in that 90 day period if your computer has the same issue you can go back to them and they will fix it again at no cost. I am very pleased and happy with my experience with them. I'm also very excited that I got my Lenovo laptop back and it works as it should! Thank...

We have used Gtex Computers at our office multiple times, the latest time being today. They are incredibly competent, friendly and fair. After multiple service calls by them at our office -- usually to handle complex issues such as networked computer and printer problems -- we have always felt that they treated us more than fairly, and always charged a fair price. On top of that, they have always responded quickly, and have even helped us out in the evening hours when we had an emergency.

I have also taken my home computer to Gtex Computers to resolve virus and software issues, and the service was fast, friendly and highly competent. They kept me aware at all times of the status of the repair, and the price was fair.

These folks are great, and I trust...