Marina West Auto Body — Local services in Alsace

I have to say that Marina West Auto Body is a rarity in the world of body shops. Stan (the owner) and his team are professional, friendly, and focused on making sure the customer leaves satisfied. I've had two separate but equally perfect experiences at this place. In both instances, I was amazed by their craftsmanship, their detailed work and their customer service is on another level. Case in point: First I would like to say I am very particular about my Jeep. Two months ago I was in an accident and ended up with a damaged front bumper. I began looking for shops in the area to take my Jeep in for repairs. Of the first 3 shops I looked at in the area they all told me they will replace the front bumper and painted. The last body shop I decided to look at was Marina West Auto Body and I had totally different conversation with Shant one of the team members at Marina West Auto. Shant is knowledgeable, professional, friendly and honest. After 2 minutes of expecting my bumper on both sides and underneath it he said that this might not be just a simple bumper damage. Since the damage on the bumper was exactly where the front frame rail is located he suggested that the front frame rail could be twisted. After doing quick measures needless to say he was right. The front frame rail was twisted with almost an inch. His thoroughness and attention to detail of assessing the damage made it easy for me to decide which body shop will repair my car. While my Jeep was in the body shop I had the privilege also to meet with the owner of Marina West Auto Body Stan. Stan is the most genuine person I have ever met. Honest, friendly, professional and very easy to get along with. Needless to say the repair was excellent. Stan went above and beyond to ensure customer satisfaction. And two weeks ago when my front fender was side swiped in the parking lot I went back to Stan. As always the repair was excellent and the paint matched up to factory specs. The distinguishing features of Marina West Auto Body that merit their 5 star rating are honesty, quality of work, fair pricing, accurate estimates of repair time and the willingness to go the extra mile to insure customer satisfaction. I will definitely go back to Marian West Auto Body and I highly recommend them if you are looking to get your car repaired. So glad that I found them! Thank you...

CAUTION - UNDER NEW OWNERSHIP. THE REVIEWS ON YELP AND HERE ARE MOSTLY FROM THE PREVIOUS OWNERS. THE ABOUT US ON THEIR WEBSITE - WHO ARE THOSE PEOPLE??? I'm just really, really sad about my experience here with Shant. Unfortunately, I took my car here for auto body repairs at his shop is very close to where I live and had such great reviews on yelp. It took him over a month to complete the repairs due to me hitting a concrete column. He did wind up covering a rental car for 3-4 weeks because of how long it took. When I finally picked up the car, I quickly noticed there was an air leak where the car was repaired and neither door now closes well. I took the car back for Shant to fix. I drove the car with one of his employees who told me while in the car he could hear the air leak and then as soon as we were with Shant he was very defensive and told Shant he couldn't hear anything! I was so surprised and I asked Shant if it has to come out of his employees pocket to redo the repair or if Shant will be very hard on him and that's why he cannot admit it. Shant drove with me and admitted he heard the air leak himself and said they would fix it. Another couple days later I picked the car up again and not only is the air leak still there, but neither passenger side door closes well, and there is a continuous zapping noise form the speaker that was NEVER there before. I honestly feel like maybe his employee did something intentional to the speaker because he was upset at having it shown that the repair was not done well. I had my family visit, with my young niece, and we have to constantly have them reopen and re-close (hard) the passenger side doors. So disappointing. Shant says there is nothing he is willing do to make this right and every time I drive the car I want to cry! I spent my hard earned money on the car, and "treated" myself to this car. I do not have a lot of budget. Shant on the other hand hand has 5+ luxury/classic cars (one being a Ferrari) and he refuses to help me out, which might be a few hundred dollars. I wanted to like Shant because he seemed kind but I'm super hurt and...

If you want an honest, courteous, and amazing body work done on your vehicle, look no farther than Shant and his team at Marina West Auto Body.

These guys are the tops customer service and pristine body work on your vehicle. I have had Shant work on both of your vehicles and they were finished to an incredible level of quality. Shant is very familiar with the insurance companies and he will fight to get the right parts for your vehicle and OEM parts when appropriate. The aforementioned body work were claims through insurance for parking lot damage and highway rock damage to our Scion xB's bumper and hood.

I purchased a used vehicle that had a lot of hidden damage, which I obviously could not see. I brought the car into Shant, and he restored the vehicle from top to bottom to better than showroom condition for an extremely fair price. He even recommended I get the car wrapped to protect the paint, and referred me to a gentleman he had wrap all of his personal vehicles, and I had an excellent job done wrapping my car, and Shant managed the whole process with the Wrap guy, so the job would continue to be superlative.

If you want quality body work done on your vehicle at a fair price, Marina West Auto Body is the family owned business to go to. I will bring all of my future body work needs to Shant...